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Customer Care Center

Websites, Forms, and Videos

Websites

FDIC
Federal Deposit Insurance Corporation
www.fdic.gov
FTC
Federal Trade Commission
www.ftc.gov/idtheft
U.S. Postal Inspection Service
USPIS is the law enforcement arm of the U.S. Postal Service that investigates cases of identity theft through mail fraud.
www.usps.gov
U.S. Postal Service
Call 866-459-7822 to confirm the validity of a U.S. Postal money order.
 

Credit Bureaus Order Credit Report Report Fraud  
Equifax 800-685-1111 800-525-6285 www.equifax.com
Experian 888-397-3742 888-397-3742 www.experian.com
TransUnion 800-916-8800 800-680-7289 www.transunion.com

To order free annual credit report: Call 877-322-8228 or visit www.AnnualCreditReport.com

The National Do Not Call Registry gives you the opportunity to limit the telemarketing calls you receive. You can register your number by calling 1-888-382-1222 from the number you wish to register or visit www.donotcall.gov.

Opt out of Credit Solicitations that you receive in the mail or over the phone by calling 1-888-5-OPTOUT or 1-888-567-8688 or visit www.optoutprescreen.com.

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ID Theft Forms

Identity Theft Affidavit must be completed if a new account was opened fraudulently.

Chart Your Course of Action form helps the identity theft victim record the steps taken to report the fraudulent use of his identity.

Customer Activity Log will assist the identity theft victim maintain a written chronology of what happened, what was lost and the steps taken to report the incident to various banks and agencies.

Identity Theft: Customer Assistance Guidelines provides helpful information when identity theft occurs.

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Videos

Check Scams
www.FakeChecks.org

Computer Security and Online Safety
www.onguardonline.gov/#

Identity Theft: "Deter-Detect-Defend"
www.ftc.gov/bcp/edu/microsites/idtheft/video/avoid-identity-theft-video.html

"Don't Be an On-line Victim: How to Guard Against Internet Thieves and Electronic Scams"
http://edgecastcdn.net/00003F/anon.vodium/fdic/identitytheft/index.html

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Country Bank is not responsible for the content of third party sites hyperlinked from this or any other page, nor do we guarantee the integrity of the information or the products and services offered on third party sites. When you leave our website you should review the privacy statement of a web site before you provide personal or confidential information.

Headquartered in Ware, Massachusetts
Member FDIC Equal Housing Lender DIF - Depositors Insurance Fund