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This disclosure contains information regarding the terms and fees for the accounts offered through Country Bank’s online account opening. 

Member FDIC  |  Member DIF

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FREE CHECKING ACCOUNT

Limitations: You must deposit $10.00 to open this account.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81

Inactivity Fee: $10.00 is charged after 1 year of inactivity, and every 90 days thereafter, until activity is performed. Inactivity fee charged on Checking, Money Market, and Savings accounts having a balance under $1000.00.

STUDENT CHECKING ACCOUNT

Limitations:  You must deposit $10.00 to open this account. The Primary Account owner must be 22 years old or younger. We will refund an aggregate of $25.00 for nationwide ATM withdrawal fees imposed by other financial institutions and incurred during the monthly statement cycle. Generally, the refund will be credited to your account within 2 business days.  If the account is closed prior to the refund being credited, the refund is forfeited. When the primary account holder reaches the age of 23, the Student Checking account will automatically convert into a checking account, disclosures will be provided at that time. Please note that rates, fees, and balance requirements may vary based on the account available at that time.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81

Inactivity Fee: $10.00 is charged after 1 year of inactivity, and every 90 days thereafter, until activity is performed. Inactivity fee charged on Checking, Money Market, and Savings accounts having a balance under $1000.00.

HIGH YIELD MONEY MARKET

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield will depend upon the daily balance in the account as shown on the Rate Chart. The interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on the account daily. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited to the account monthly. If the account is closed before interest is credited, you will not receive the accrued interest.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $10.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations:  You must deposit $25,000.00 to open this account. The initial funds deposited must be new money. You may make six (6) transfers from your account each four (4) week or similar period, if by preauthorized or automatic transfer, or telephone (including data transmission) agreement, order or instruction or by check, draft, debit card or similar order (including POS transactions), made by the depositor and payable to third parties. Transfers and withdrawals made in person, by messenger, by mail or at an ATM are unlimited.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81

Inactivity Fee: $10.00 is charged after 1 year of inactivity, and every 90 days thereafter, until activity is performed. Inactivity fee charged on Checking, Money Market, and Savings accounts having a balance under $1000.00.

MONEY MARKET CHECKING

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield will depend upon the daily balance in the account as shown on the Rate Chart. The interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on the account daily. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited to the account monthly.   If the account is closed before interest is credited, you will not receive the accrued interest.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $10.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $1,000.00 to open this account. You may make six (6) transfers from your account each four (4) week or similar period, if by preauthorized or automatic transfer, or telephone (including data transmission) agreement, order or instruction or by check, draft, debit card or similar order (including POS transactions), made by the depositor and payable to third parties. Transfers and withdrawals made in person, by messenger, by mail or at an ATM are unlimited.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81

Inactivity Fee: $10.00 is charged after 1 year of inactivity, and every 90 days thereafter, until activity is performed. Inactivity fee charged on Checking, Money Market, and Savings accounts having a balance under $1000.00.

EARN UP MONEY MARKET

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield will depend upon the daily balance in the account as shown on the Rate Chart. The interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on the account daily. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited to the account monthly.   If the account is closed before interest is credited, you will not receive the accrued interest.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $10.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $10,000.00 to open this account. The initial funds deposited must be new money. Rates, fees and balance requirements are subject to change at any time. You may make six (6) transfers from your account each four (4) week or similar period, if by preauthorized or automatic transfer, or telephone (including data transmission) agreement, order or instruction or by check, draft, debit card or similar order (including POS transactions), made by the depositor and payable to third parties. Transfers and withdrawals made in person, by messenger, by mail or at an ATM are unlimited.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81

Inactivity Fee: $10.00 is charged after 1 year of inactivity, and every 90 days thereafter, until activity is performed. Inactivity fee charged on Checking, Money Market, and Savings accounts having a balance under $1000.00.

SAVINGS ACCOUNT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield may change. At our discretion, we may change the interest rate on the account daily.  Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited to the account monthly.  If the account is closed before interest is credited, you will not receive the accrued interest.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $10.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations:  You must deposit $10.00 to open this account. You may make six (6) transfers from your account each four (4) week or similar period, if by preauthorized or automatic transfer, or telephone (including data transmission) agreement, order or instruction or by check, draft, debit card or similar order (including POS transactions), made by the depositor and payable to third parties. Transfers and withdrawals made in person, by messenger, by mail or at an ATM are unlimited.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81

Inactivity Fee: $10.00 is charged after 1 year of inactivity, and every 90 days thereafter, until activity is performed. Inactivity fee charged on Checking, Money Market, and Savings accounts having a balance under $1000.00.

09 MONTH SPECIAL CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.  The interest rate will   be in effect for 9 months. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity.   A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $10,000.00 to open this account. A minimum balance of $10,000.00 in new money  (i.e. funds not already on deposit) is required to receive the disclosed APY. If $10,000.00 in new money is not deposited, and the minimum account balance is $10,000.00 the interest rate on the account will be 1.74% with an APY of 1.75%. If your account balance falls below $500 your account will not earn interest. Maximum combined balance in all 9 Month CD Specials cannot exceed $5,000,000. You may not make withdrawals from your account until the maturity date.

Account Fees:   The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 9 months. If you withdraw any of the principal before the  maturity date, we may impose a penalty of three (3) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. Upon maturity, the certificate of deposit will automatically renew into a 12 month certificate at the rate in effect at that  time.

30 DAY CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 30 days. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will not be compounded on the account.   Interest will be credited at maturity. We will mail the interest in a check to you or deposit the interest in an account that you designate.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 30 days. If you withdraw any of the principal before the maturity date, we may impose a penalty of thirty (30) days’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

03 MONTH CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield will depend upon the daily balance in the account as shown on the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account. The interest rate will be in effect for 3 months. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly.   We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 3 months.  If you withdraw any of the principal before the maturity date, we may impose a penalty of three (3) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

06 MONTH CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 6 months. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 6 months.  If you withdraw any of the principal before the maturity date, we may impose a penalty of three (3) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

09 MONTH CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 9 months. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 9 months.  If you withdraw any of the principal before the maturity date, we may impose a penalty of three (3) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

1 YEAR CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 12 month. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 1 year. If you withdraw any of the principal before the maturity date, we may impose a penalty of three (3) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew.  You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

15 MONTH CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 15 months. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 15 months.  If you withdraw any of the principal before the maturity date, we may impose a penalty of six (6) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

2  YEAR CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 2 Years. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 2 years. If you withdraw any of the principal before the maturity date, we may impose a penalty of six (6) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

3  YEAR CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 3 Years. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 3 years. If you withdraw any of the principal before the maturity date, we may impose a penalty of six (6) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

4  YEAR CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 4 Years. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest.

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 4 years. If you withdraw any of the principal before the maturity date, we may impose a penalty of six (6) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

5  YEAR CERTIFICATE OF DEPOSIT

Rate Information: This Account is an interest bearing account. The interest rate and annual percentage yield are included in the Rate Chart. The interest rate and annual percentage yield will not change for the term of the account.   The interest rate will be in effect for 5 Years. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Interest will be compounded monthly and will be credited monthly. We will mail the interest in a check to you or deposit the interest in an account that you designate. The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Balance Information: We use the daily balance method to calculate the interest on the account. This method applies a daily periodic rate to the principal in the account each day. You must maintain a minimum balance of $500.00 in the account each day to obtain the disclosed annual percentage yield.

Limitations: You must deposit $500.00 to open this account. You may not make additional deposits into this account. You may not make withdrawals from your account until the maturity date. If your account balance falls below $500.00 your account will not earn interest. .

Account Fees: The following fees apply:

Return Deposited Item Fee: $7.81.

Time Account Information: Your account will mature in 5 years. If you withdraw any of the principal before the maturity date, we may impose a penalty of six (6) months’ interest on the amount withdrawn. If the account is closed before interest is credited, you will not receive the accrued interest. This account will automatically renew. You will have 10 days after the maturity date to withdraw funds without penalty. If you do not withdraw the funds, each renewal term will be for an identical period of time as the original term.

MISCELLANEOUS FEES AND CHARGES

ATM & Debit Cards

Card Replacement Fee: $10.00

Online Banking Services

Account-to-Account Transfer- Inbound, Express delivery: $5.00

Account-to-Account Transfer- Outbound, Express delivery: $10.00

Non-Sufficient/Uncollected Funds Charge

OD (Overdraft) Limit Fee: $30.00 charge applies to checks, in-person withdrawals, or other electronic means.

NSF (Non-Sufficient Funds) Charge per item paid or returned: $30.00 charge applies to checks, in-person withdrawals, or other electronic means.

Uncollected Funds Charge per item: $30.00 charge applies to checks, in-person withdrawals, or other electronic means. Reduced for 18/65 account customers (per item): $5.00

Miscellaneous Account Fees

Stop Payment Fee (check or electronic): $30.00

Statement Summary Fee: $5.00

EZ Transfer Fee: $10.00, charged to transfer funds to cover overdrafts.

Excess Withdrawal Fee (Money Market and Statement Savings Accounts only):  $10.00 per transaction will be charged when the number of preauthorized withdrawals, transfers, or checks exceed six in a statement cycle.

Checks sent for collection: Fees Vary depending on collection type.

Early Account Closeout: $15.00 prior to being opened for 90 days

Research Fees

Copy of check (first 25 per year are free): $5.00

Account research: $30.00 per hour (1 hour minimum charge)

Research request over 5 years old: $40.00 per hour (1 hour minimum charge)

Abandoned Property Fees

Abandoned Property Fee: $40.00

Other Services

  • Money Order: $3.00
  • Cashier Check: $3.00
  • Foreign Currency Order: $20.00
  • Counter Checks: $2.00 for four checks
  • Signature Guarantee: $10.00

Wire Transfers

  • Domestic Outgoing Wire Fee: $30.00
  • Domestic Incoming Wire Fee: $10.00
  • Foreign Outgoing Wire Fee: $50.00
  • Foreign Incoming Wire Fee: $15.00

Safe Deposit Box

  • Box Rentals: Vary by size
  • Late Payment after 30 days: $25.00
  • Lost Key Drilling: $175.00
  • Non-Payment Drilling: $175.00
  • Lost Key Replacement: $20.00

FUNDS AVAILABILITY POLICY DISCLOSURE

YOUR ABILITY TO WITHDRAW FUNDS AT COUNTRY BANK FOR SAVINGS.  Our policy is to make funds from your cash and check deposits available to you on the same business day as the day we receive your deposit. Once the funds are available, you can withdraw them in cash and/or we will use them to pay checks that you have written. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. We have different deposit cut-off hours for different locations. Our earliest cut-off hour is 4:00 P.M. If you make a deposit before our cut-off hour on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after our cut-off hour or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

Reservation of Right to Hold. In some cases, we will not make all of the funds that you deposit by check available to you on the same business day as the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $200 of your deposit, however, may be available on the first business day after the day of your deposit. If we are not going to make all of the funds from your deposit available on the same business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the business day after we receive your deposit. If you need the funds from a deposit right away, you should ask us when the funds will be available.

Longer Delays May Apply. We may delay your ability to withdraw funds deposited by check into your account an additional number of days for these reasons:

  • You deposit checks totaling more than $5,000 on any one day.
  • You redeposit a check that has been returned unpaid.
  • You have overdrawn your account repeatedly in the last six months.
  • We believe a check you deposit will not be paid.
  • There is an emergency, such as failure of computer or communications equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.

Holds On Other Funds. If we accept for deposit a check that is drawn on another financial institution, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.

Special Rules For New Accounts. If you are a new customer, the following special rules will apply during the first 30 days your account is open:

Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total deposits of cashier’s, certified, teller’s, travelers, and federal government checks, and checks drawn on the Commonwealth of Massachusetts and any local government unit in Massachusetts will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the seventh business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit.

Funds from deposits of checks drawn on Country Bank for Savings will be available on the same business day as the day of your deposit.

Funds from all other check deposits will be available on the seventh business day after the day of your deposit.

Deposits at Automated Teller Machines (ATMs). All ATM deposits will be available the next business day.

If you make a deposit at a Country Bank ATM before 4:00 P.M. on a business day that we are open, we will consider that day   to be the day of your deposit.  However, if you make a deposit at a Country Bank ATM after 4:00 P.M. or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

Wire Transfers. Our wire transfer cut-off time is 4:00 P.M. Any incoming wire transfers received after our cut-off time will be considered deposited the next business day.

ELECTRONIC FUNDS TRANSFER AGREEMENT AND DISCLOSURES

This Agreement and Disclosure is made in compliance with Massachusetts and federal law regulating electronic funds transfer (EFT) services. Electronic funds transfers are electronically initiated transfers of money involving an account at the Financial Institution. The following disclosures set forth your and our rights and responsibilities concerning the electronic funds transfers. In this Agreement, the  words  “you”  and  “your” mean those who sign as applicants or any authorized user(s). The words “we”, “us” and “our” mean the Financial Institution. The abbreviation “PIN” or word “code” means a personal identification number.

Online Banking Services

Types of Transactions: You may access certain account(s) you maintain with us by computer, using your assigned user ID and password, through the online banking service. You may use the online banking service to perform the following functions:

  • Transfer funds between eligible accounts.
  • Obtain balance information on eligible accounts.
  • Review transactions on eligible accounts.
  • Make loan payments.
  • Stop payment requests.
  • Advance funds from credit line.
  • Online bill payment.
  • Obtain copy of statement.
  • Order checks.
  • Allow export of transaction history to personal finance manager.

Fees and Charges for Online Service:

  • There is no charge for online banking with us.

ATM Card

Types of Transfers: You may use the automated teller machine (ATM) card and personal identification number (PIN) issued to you to initiate transactions at ATMs of ours, ATMs within the networks identified on your card and such other facilities as we may designate from time to time. Unless you specify a different account during Automated Teller Machine (ATM) transactions, your Primary Account will be used for your transactions. Your Primary Account number and information may be obtained from the ATM Request Form. At present you may use your card to (some of these services may not be available at all ATMs):

  • Deposit funds to your checking account.
  • Withdraw cash from your checking account.
  • Deposit funds to your savings account.
  • Withdraw cash from your savings account.
  • Transfer funds between your checking and savings account.
  • Obtain balance information on your deposit account.

Limitations on Frequency and Amount:

  • To report possible unauthorized use of your ATM card, call us 24 hours a day.
  • You may withdraw up to a maximum of $500.00 (if there are sufficient funds in your account) per day.
  • For security purposes, there are limits on the frequency and amount of transfers you may make using ATM’s.
  • Your Option to Limit Cash Withdrawals – You have the option to set a pre-authorized limit of cash that can be withdrawn using your ATM/Debit Card and PIN to $50.00 per day or some other amount acceptable to us.

Fees and Charges for ATM Transactions:

  • We do not charge for ATM transactions at the present time.
  • Refer to Schedule of Fees and Charges

ATM Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

Direct Deposit Authorization for SSI/Federal/Social Security

Types of Preauthorized Transfers: You may arrange for us to complete the following preauthorized transfers to your deposit accounts:

  • Accept  direct deposits from the U.S. Treasury Department to your checking or savings account.

Fees and Charges:

  • We do not charge for any preauthorized EFTs.

Personal Direct Deposit

Types of Preauthorized Transfers: You may arrange for us to complete the following preauthorized transfers to your deposit accounts:

  • Accept direct deposits from your employer or other financial institutions to your checking or savings account.

Fees and Charges:

  • We do not charge for any preauthorized EFTs.

Debit Card

Types of Transactions/Transfers: You may use the card and PIN issued you to pay for purchases from merchants who have agreed to accept the card at Point of Sale (POS) terminals within the networks identified on your card and such other terminals as the Savings Bank may designate from time to time. Point of Sale (POS) transactions will be deducted from your Primary Account. Point of Sale (POS) transactions involving a refund will be credited to your Primary Account. You may also use the card to pay for purchases from merchants that accept the POS debit card with a MasterCard symbol. You may use the automated teller machine (ATM) card and personal identification number (PIN) issued to you to initiate transactions at ATMs of ours, ATMs within the networks identified on your  card  and such other facilities as we may designate from time to time. Unless you specify a different account during Automated Teller Machine (ATM) transactions, your Primary Account will be used for your transactions. Your Primary Account number and information may be obtained from the Combined ATM/POS/Debit Card Request Form. At present you may use your card to (some of these services may not be available at all ATMs):

  • Deposit funds to your checking account.
  • Withdraw cash from your checking account.
  • Deposit funds to your savings account.
  • Withdraw cash from your savings account.
  • Transfer funds between your checking and savings accounts.
  • Obtain balance information on your deposit accounts.

Limitations on Frequency and Amount:

  • To report possible unauthorized use of your ATM card, call us 24 hours a day.
  • You may withdraw up to a maximum of $500.00 (if there are sufficient funds in your account) per day.
  • For security purposes, there are limits on the frequency and amount of transfers you may make using ATMs.
  • Your Option to Limit Cash Withdrawals – You have the option to set a pre-authorized limit of cash that can be withdrawn using your ATM/Debit Card and PIN to $50.00 per day or some other amount acceptable to us.
  • You may purchase up to a maximum of $1500.00 worth of goods and services per day, exclusive of ATM withdrawals.

Fees and Charges:

  • We do not charge for ATM transactions at the present time.
  • Refer to Schedule of Fees and Charges.
  • We do not charge for any POS transactions.

ATM Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used  (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

Business Debit Card

Types of Transactions/Transfers: You may use the card and PIN issued you to pay for purchases from merchants who have agreed to accept the card at Point of Sale (POS) terminals within the networks identified on your card and such other terminals as the Savings Bank may designate from time to time. Point of Sale (POS) transactions will be deducted from your Primary Account. Point of Sale (POS) transactions involving a refund will be credited to your Primary Account. You may also use the card to pay for purchases from merchants that accept the POS debit card with a MasterCard symbol. You may use the automated teller machine (ATM) card and personal identification number (PIN) issued to you to initiate transactions at ATMs of ours, ATMs within the networks identified on your  card  and such other facilities as we may designate from time to time. Unless you specify a different account during Automated Teller Machine (ATM) transactions, your Primary Account will be used for your transactions. Your Primary Account number and information may be obtained from the Combined ATM/POS/Debit Card Request Form. At present you may use your card to (some of these services may not be available at all ATMs):

  • Deposit funds to your checking account.
  • Withdraw cash from your checking account.
  • Deposit funds to your savings account.
  • Withdraw cash from your savings account.
  • Transfer funds between your checking and savings accounts
  • Obtain balance information on your deposit accounts.

Limitations on Frequency and Amount:

  • To report possible unauthorized use of your ATM card, call us 24 hours a day.
  • You may withdraw up to a maximum of $500.00 (if there are sufficient funds in your account) per day.
  • For security purposes, there are limits on the frequency and amount of transfers you may make using ATMs.
  • Your Option to Limit Cash Withdrawals – You have the option to set a pre-authorized limit of cash that can be withdrawn using your ATM/Debit Card and PIN to $50.00 per day or some other amount acceptable to us.
  • You may purchase up to a maximum of $1500.00 worth of goods and services per day, exclusive of ATM withdrawals.

Fees and Charges:

  • We do not charge for ATM transactions at the present time.
  • Refer to Schedule of Fees and Charges.
  • We do not charge for any POS transactions.

ATM Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

Telephone Banking

Types of Audio Response Services: You may access your deposit accounts by using a separate personal identification number (PIN) assigned to you and your account number in our audio response system. At the present time you may use the system to:

  • Transfer funds between your deposit accounts.
  • Obtain balance information on your deposit accounts.
  • Verify the last date and amount of your payroll deposit.
  • Determine if a particular check has cleared your account.

Limitations on Frequency and Amount:

  • There are no limits on the number or dollar amount of inquiries, transfers or withdrawals you may make per day.

Fees and Charges for Audio Response Transactions:

  • We do not charge for any Audio Response Transactions.

Other EFT Transactions. You may access certain account(s) you maintain with us by other EFT transaction types as described below.

Electronic Check Conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your account using information from your check to pay for purchases or pay bills. Electronic check conversion is a payment process in which a merchant or other payee (after obtaining your authorization) uses your check to gather routing, account, and check number information to initiate a one-time EFT. When information from your check is used to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment. This type of EFT transaction involving a consumer account is covered by the Electronic Funds Transfer Act and this disclosure. A description of the transaction will appear on your statement.

Re-presented Check Transactions and Fees. You may authorize a merchant to electronically collect a fee associated with the re-presentment of a check that is returned due to insufficient or unavailable funds. The resulting fee transaction if debited as an EFT from a consumer account is covered by the Electronic Funds Transfer Act and this disclosure. When a merchant re-presents a check electronically, that transaction is not covered by the Electronic Funds Transfer Act or this disclosure. A description of the transaction will appear on your statement.

EXTERNAL TRANSFER (Account-to-Account and Person-to-Person Transfers) SERVICE: You may use the external transfer service to transfer funds to/from your Accounts and other Accounts you own at other financial institutions. You may also use this service to transfer money to or request money from other people.

Account-to-Account Transfers can be made from an ‘Eligible Transaction Account;’ an account from which payments and service fees, if any, will be automatically debited, and to which payments and credits will be deposited. Personal checking, savings, or money market accounts are typically eligible.

Person-to-Person Transfers require an ‘Eligible Transaction Account’ at Country Bank, from which payments and service fees, if any, will be automatically debited, and to which payments and credits will be deposited. Personal checking, savings, or money market accounts are typically eligible for this service. The standard limits are:

Account-to-Account Transfers

  • Standard Transfer – Typically delivered in 3-5 business days. Minimum amount per transaction, $20.00. Maximum amount per transaction and per day, $5,000 and $25,000 per week. Maximum of 3 transactions per day, and 6 transactions per week.
  • Standard Express Typically delivered in 1-2 business days. Minimum amount per transaction, $20.00. Maximum amount per transaction, and per day, $5,000 and $25,000 per week. Maximum of 3 transactions per day, and 6 transactions per week.

Person-to-Person Transfers (Send or Receive)

  • Standard Transfer – Typically delivered in 3-5 business days. Maximum amount per transaction $1500, maximum transaction amount per day $3,000, and maximum per week $5,000. Maximum of 5 transactions per day.

Please refer to the Schedule of Fees and Charges for applicable fees for this service.

The following limitations may be applicable to your accounts, except as provided by law:

Liability for Unauthorized MasterCard Debit Card Transactions on Cards Issued to Certain Consumers and Small Businesses. The zero liability limit described below only applies to a United States-issued MasterCard branded debit card issued to: (i) a natural person, or (ii) a business or other entity only  if the card is issued under a “small business” program described on MasterCard’s website at www.mastercardbusiness.com. The zero liability limit described below does not apply if you are a business or an entity of any sort (corporation, Limited Liability Company, partnership, etc.) unless the card issued to you is a “small business” card described above. The zero liability limit described below does not apply until your identity is registered by or on behalf of the card issuer. Under MasterCard’s zero liability policy as described in the MasterCard Rules (as may be amended from time to time), the zero liability limitation described below may not apply for other reasons.

Tell us AT ONCE if you believe your MasterCard debit card has been lost or stolen or if you believe any unauthorized transactions have been made using your MasterCard debit card. Your liability for unauthorized use of your debit card with the MasterCard logo will not exceed zero dollars ($0.00) if the following conditions have been met: (i) you have exercised reasonable care in safeguarding your card from risk of loss or theft; and (ii) upon becoming aware of such loss or theft you promptly reported the loss or theft to us. If the conditions set forth above have not been met, you may be liable for unauthorized transactions to the extent allowed under applicable law (for example, see Liability for Unauthorized Transfers paragraph below). To notify us of lost or stolen cards, or of unauthorized transactions, call or write to us at the telephone number or address set forth in the Liability for Unauthorized Transfers paragraph below. This will help prevent unauthorized access to your account and minimize any inconvenience.

MasterCard is a registered trademark of MasterCard Worldwide or its subsidiaries in the United States.

In addition to the limitations set forth above, the following limitations may be applicable to your accounts:

Liability for Unauthorized Transfers. Tell us AT ONCE if you believe your card, ATM PIN, POS card or PIN, Audio Response PIN, or online and/or mobile banking PIN has been lost or stolen or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You can lose no more than $50 if you fail to give us notice of a lost or stolen card, ATM PIN, POS card or PIN, Audio Response PIN, or online and/or mobile banking PIN, and your card or PIN is used without your permission.  Also, if your statement shows transfers that you   did not make, including those made by card code or other such means, tell us at once.  If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. If you believe that your card or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call 24 hours a day (800) 322-8233, or write us at Country Bank for Savings, Attn. Operations, and 75 Main Street, Ware, MA  01082.  You should also call the number or write this address if you believe a transfer has been made using the information from your check without your permission.

Illegal Transactions. You may not use your ATM, POS, or Debit Card, or other access device for any illegal or unlawful transaction, and we may decline to authorize any transaction that we believe poses an undue risk of illegality or unlawfulness. Notwithstanding the foregoing, we may collect on any debt arising out of any illegal or unlawful transaction.

Business Days. For purposes of these electronic funds transfer disclosures, our business days are Monday through Friday. Holidays are not included.

Stop Payments on ATM, POS, or Debit Card Transactions. You may not place a stop payment order on any ATM, POS, or debit card transaction.

Right to Documentation.

Periodic Statement. You will get a monthly account statement from us, unless there are no transactions in a particular month. In any case you will get a statement quarterly. You will get a quarterly statement from us on your savings account if this is the only account you maintain and the only possible electronic transfer to or from the account is a preauthorized deposit.

Terminal Receipt. You can get a receipt at the time you make a transfer to or from your account using an ATM or a POS terminal. However, receipts for transactions of $15.00 or less may not always be available.

Direct Deposits. If you have arranged to have direct deposits made to your account at least once every sixty (60) days from the same person or company, you can call us at (800) 322-8233 to find out whether or not the deposit has been made.

Documentation. Any documentation provided to you that indicates that an electronic banking transaction was made shall be admissible as evidence of such transaction and shall constitute prima facie proof that such transaction was made.

Our Liability for Failure to Make Transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable for instance:

  • If, through no fault of ours, you do not have enough money in your account to make the transfer.
  • If the money in your account is subject to legal process or other claim restricting such transfer.
  • If the transfer would go over the credit limit on your overdraft line.
  • If the ATM where you are making the transfer does not have enough cash.
  • If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
  • If circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable precautions that we have taken.
  • There may be other exceptions stated in our agreement with you.

In Case of Errors or Questions about Your Electronic Transfers. Telephone us at (800) 322-8233, write us at Country Bank for Savings, Attn. Operations, 75 Main Street, Ware, MA 01082, or E-mail us at info@countrybank.com as soon as you can, if you think your statement or receipt is wrong or if  you  need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.

  • Tell us your name and account number (if any).
  • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  • Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) Business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account.

If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was made, the error involves a new account.  For errors involving new accounts, point of sale debit card transactions, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or  question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount you think is in error.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Confidentiality. We will disclose information to third parties about your account or the transfers you make:

  • For certain routine disclosures necessary for the completion of a transaction;
  • For verification of the condition and existence of your account for a credit bureau or merchant;
  • To persons authorized by law in the course of their official duties;
  • To our employees, auditors, service providers, attorneys, or collection agents in the course of their duties;
  • Pursuant to a court order or lawful subpoena;
  • To a consumer reporting agency as defined in Chapter 93 of Massachusetts General Laws; or
  • By your written authorization which shall automatically expire 45 days after our receipt of same.

Personal Identification Number (PIN). The ATM PIN, POS PIN or Audio Response PIN issued to you is for your security purposes. The numbers are confidential and should not be disclosed to third parties or recorded on the card. You are responsible for safekeeping your PIN(s). You agree not to disclose or otherwise make your ATM PIN, POS PIN or Audio Response PIN available to anyone not authorized to sign on your accounts.

Notices. All notices from us will be effective when we have mailed them or delivered them to your last known address on our records. Notices from you will be effective when received by us at the telephone number or the address specified in this Agreement. We reserve the right to change the terms and conditions upon which this service is offered. We  will  mail notice to you  at least thirty (30) days before the effective date  of any change, as required by law. Use of this service is subject to existing regulations governing your account and any future changes to those regulations.

Enforcement. In the event either party brings a legal action to enforce this Agreement or collect amounts owing as a result of any Account transaction, the prevailing party shall be entitled to reasonable attorneys’ fees and costs, including fees on any appeal, subject to any limits under applicable law.

Termination of ATM, POS and Audio Response Services. You agree that we may terminate this Agreement and your use of the ATM Card, POS or Audio Response services, if:

  • You or any authorized user of your ATM PIN, POS card or PIN or Audio Response PIN breach this or any other agreement with us;
  • We have reason to believe that there has been an unauthorized use of your ATM PIN, POS card or PIN or Audio Response PIN;
  • We notify you or any other party to your account that we have cancelled or will cancel this Agreement. You or any other party to your account can terminate this Agreement by notifying us in writing.

Termination of service will be effective the first business day following receipt of your written notice. Termination of this Agreement will not affect the rights and responsibilities of the parties under this Agreement for transactions initiated before termination.

Preauthorized Electronic Fund Transfers.

Stop Payment Rights. If you have told us in advance to make regular electronic fund transfers out of your account(s), you can stop any of these payments. Here’s how: Call us or write to us at the telephone number or address set forth above, in time for us to receive your  request three (3) business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within fourteen (14) days after you call. We will charge you $30.00 for each stop payment order you give.

Notice of Varying Amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, ten (10) days before each payment, when it will be made and how much it will be.  You may choose instead to get   this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.

Liability for Failure to Stop Payment of Preauthorized Transfers. If you order us to stop one of these payments three (3) business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

Stopping Other Electronic Fund Transfers. The initiation by you of certain electronic fund transfers from your account (including point-of-sale) transactions and telephone transfers will, except as otherwise provided in your agreement, effectively eliminate your ability to stop payment on the transaction. UNLESS OTHERWISE PROVIDED IN THIS AGREEMENT YOU MAY NOT STOP PAYMENT OF ELECTRONIC FUND TRANSFERS; THEREFORE, YOU SHOULD NOT EMPLOY ELECTRONIC ACCESS FOR PURCHASES OR SERVICES UNLESS YOU ARE SATISFIED THAT YOU WILL NOT NEED TO STOP PAYMENT.

Other Provisions. There may be a delay between the time a deposit is made and when it will be available for withdrawal.  You should review our Funds Availability Policy to determine the availability of the funds deposited at ATMs. We reserve the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance, or otherwise require us to increase our required reserve on the account.

SUBSTITUTE CHECK POLICY DISCLOSURE

Substitute Checks and Your Rights

What is a substitute check?

To make check processing faster, federal law permits credit unions and banks to replace original checks with “substitute checks”.  These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check.

Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions.

What are my rights regarding substitute checks?

In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees).

The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You also are entitled to interest on the amount of your refund if your account is an interest-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.

If you use this procedure, you may receive up to $2,500.00 of your refund (plus interest if your account earns interest) within 10 business days after we received your claim and the remainder of your refund (plus interest if your account earns interest) not later than 45 calendar days after we received your claim.

We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.

How do I make a claim for a refund?

If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us at Country Bank Operations Department, 75 Main Street, Ware, MA, 01082, (800) 322-8233, info@countrybank.com. You must contact us within 60 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your  account,  whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances.

Your claim must include –

  • A description of why you have suffered a loss  (for example, you think the amount withdrawn was incorrect);
  • An estimate of the amount of your loss;
  • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
  • Both a copy of the Substitute Check and the following information:

DEPOSIT ACCOUNT AGREEMENT AND DISCLOSURE

INTRODUCTION. In this Deposit Account Agreement and Disclosure, each and all of the depositors (members) are referred to as “Account Holder”, “you”, and “your.”  The Financial Institution is referred to as “we,”  “our,” and “us.”  This Deposit Account Agreement contains the terms and conditions governing certain of your deposit accounts with us.  As used in this document, the term “Agreement” means this document, the signature card, a rate and fee schedule (which may be in the form of a Rate and Fee Schedule, Time Certificate of Deposit, or Confirmation of Time Deposit, hereinafter called the “Schedule”), Truth in Savings disclosures, a Funds Availability Policy Disclosure, and an Electronic Funds Transfer Agreement and Disclosure, if applicable. Each of you signing the signature card for a deposit account acknowledges receipt of this Agreement, and agrees to the terms set forth in the Agreement, as amended from time to time. You agree that we may waive, in our sole discretion, any fee, charge, term, or condition set forth in this Agreement at the time the Account is opened or subsequent thereto, on a one-time basis or for any period or duration, without changing the terms of the Agreement or your obligation to be bound by the Agreement, and we are not obligated to provide similar waivers in the future or waive our rights to enforce the terms of this Agreement.

DATE ACCOUNT OPENED. If you open an account with us after 8:00 PM on a business day that we are open, we will consider that the transaction was made at the opening of the next business day for account opening, effective date and issue date purposes.

DEPOSIT ACCOUNTS. From time to time, we may offer or you may open a variety of deposit accounts. Each such account (the “Account”) is subject to the general terms and conditions and any specific terms and conditions relating to that type of account that may be set forth in this Agreement. If you open multiple Accounts, you may receive Schedule information for each Account, but this Agreement will cover all your Accounts with us. Each of you will be jointly and severally liable to us for debit balances in the Account, including without limitation overdrafts and Account charges, and jointly and severally promise to pay, upon demand, any and all debit balances, all fees and charges, and our reasonable attorneys’ fees and costs and expenses of collection, including but not limited to those incurred at trial and on any appeal.

INTEREST. If your Account earns interest, the following information applies: (A) Payment of Interest. We will pay interest at the annual rate specified on the Schedule, which does not reflect compounding (“Interest Rate”). The Schedule also sets forth the frequency of interest payments, the frequency of any compounding and crediting, the interest accrual basis, the balance on which interest will be paid, and any minimum balance requirements. (B) Minimum Balance Requirements. The Schedule may specify a minimum balance that you are required to maintain in your Account. If the minimum balance is not maintained during a specified period, we, at our option, may not pay interest on your Account and/or may charge a fee for that period. You should review any minimum balance requirements on the Schedule. (C) Initial Interest Rate. The initial interest rate is the current annual rate of interest that we will pay on the specified balance in your Account. We may pay interest at different rates, depending on the amount deposited and the type of depositor (individual, business, non-profit organization, etc.). (D) Interest Compounding and Crediting. The Schedule will indicate the interest compounding and crediting frequency for your Account (if any). Compounding generally means that interest is being accrued on earned interest. Interest may be compounded more frequently than interest is credited to your Account.  (E)  Interest Accrual. We may accrue interest on your Account more frequently than we pay or credit interest.  The interest that has been calculated, but not paid to the Account, is called accrued unpaid interest. (F) Changes. We have the right to change the rates and fees in accordance with the terms of the Schedule. We also reserve the right to change any other term of this Agreement at our sole discretion.

INTEREST. If account is closed before interest is credited, you will not receive the accrued interest.  Interest will not be paid on dormant accounts.

FEES AND CHARGES. Subject to applicable law, you agree to pay us the fees and charges shown in the Schedules as are applicable to your Account or for other services performed by us. You agree the fees and charges may be changed by us from time to time and authorize us to charge your account for their payment whether or not each charge results in an overdraft of your account. Existing and future charges may be based upon the overall costs of providing account services and may or may not be based upon the direct cost or expense associated with providing the particular service involved. The charges may be based on consideration of profit, competitive position, deterrence of misuse of account privileges by customers, and the safety and soundness of the financial institution. We will notify you of the changes, to the extent required by law.

BALANCE METHODS. As used in this Agreement, the “average daily balance” method means “the application of a periodic rate to the average daily balance in the account for the period, determined by adding the full amount of principal in the account for each day of the period and dividing that figure  by  the number of days in the period.” The “daily balance” method means “the application of a daily periodic rate to the full amount of principal in the account each day.”

DEPOSIT RULES. The following terms apply to deposits made to your Account: (A) Endorsements. You authorize us to accept transfers, checks, and other items for deposit to your Account if they are made payable to, or to the order of, any one or more of you, whether or not they are endorsed by you. You authorize us to supply missing endorsements, and you warrant that all endorsements are genuine. All checks and other items deposited to your Account should be endorsed payable to the order of us for deposit only, followed by your signature and Account number. We may permit you to deposit an electronic image or other electronic information related to a paper check through a service we provide that allows you to use a device, such as a mobile phone, to create and send to us such electronic image or information electronically. Before capturing an electronic image or electronic information of a paper check, you must endorse the check payable to the order of us “for mobile deposit only”, followed by your signature and Account number, or any alternative restrictive endorsement we may allow and communicate to you. All endorsements must appear on the back of the check or other item within the first 1-1/2 inches from the left side of the item when looking at it from the front. Endorsements should be in black ink. While we may accept non-conforming endorsements, you will be responsible for any loss incurred by us due to the delay in processing or returning the item for payment. (B) Final Payment.  All non-cash items (for example, checks) deposited to your Account are posted subject to our receipt of final payment by the payor bank. Upon receipt of final payment, the item becomes a collected item. If final payment is not received or if any item you have deposited or cashed is charged back to us for any reason, you authorize us to charge any of your Accounts, without prior notice and at any time, for the amount of the returned item, our returned item fee, any interest paid on that item, and any other fee we pay or incur. If an item to be charged back is lost in the process of collection or unavailable for return, we may rely upon a photocopy of the item or upon any other generally accepted notification of return of the item, in charging you or any of your Accounts for the amount of the returned item. We reserve the right to refuse any item for deposit into your Account. (C) Direct Deposits. If we offer direct deposit services for automatic preauthorized deposits to your Account of Social Security payments or automatic transfers from your other accounts with us, you must notify us at least 30 days prior to the next scheduled direct deposit or preauthorized transfer if you wish to cancel the direct deposit or transfer service. If any amount deposited must be returned to the government for any reason, you authorize us to deduct the amount from your Account as provided in the Final Payment paragraph above. (D) Crediting of Deposits. The Funds Availability Policy Disclosure provided to you reflects our policies relating to the availability of deposited funds. (E) Substitute Checks and Electronic Files Pertaining to Original Checks. If you deposit a “substitute check” (as defined in Regulation CC § Section 229.2(aaa)) or a purported substitute check into your Account, you agree to reimburse us for losses, costs and expenses we may pay or incur associated with the item not meeting applicable substitute check standards and/or from duplicate payments associated with the item. If you provide us with an electronic representation of a substitute check for deposit into your account instead of an original check, you agree to reimburse us for losses, costs and expenses we may pay or incur associated with the substitute check resulting from the electronic representation not meeting applicable substitute check standards and/or from duplicate payments associated with the item. If you provide us with an electronic image or electronic information related to a paper check for deposit into your Account, you agree to reimburse us for losses, costs, and expenses we may pay or incur associated with the electronic image or information not meeting applicable standards for such images and/or from duplicate payment associated with the check. (F) Deposit Discrepancies. If you deliver a deposit to us and you will not be present when the deposit is counted, you must provide a deposit slip. To process the deposit, we will verify and record the deposit, and credit the deposit to the account. If there are any discrepancies between the amounts shown on the deposit slip and the amount we determine to be the actual deposit, we will notify you of the discrepancy. You will be entitled to credit only for the actual deposit as determined by us, regardless of what is stated on the deposit slip.

SECURITY. It is your responsibility to protect the account numbers and electronic access devices (e.g., ATM card) we provide you for your account(s). Do not discuss, compare, or share information about your account number(s) with anyone unless you are willing to give them full use of your money. An account number can be used by thieves to encode your number on a false demand draft which looks like and functions like an authorized check. If you furnish your access device and grant actual authority to make transfers to another person (a family member, co-worker, for example) who then exceeds that authority, you are liable for the transfers unless we have been notified that transfers by that person are no longer authorized. Your account number can also be used to electronically remove money from your account. If you provide your account number in response to a telephone solicitation for the purpose of making a transfer (to purchase a service or merchandise, for example), payment can be made from your account even though you did not contact us directly and order the payment. You must also take precaution in safeguarding your blank checks. Notify us at once if you believe your checks have been lost or stolen. As between you and us, if you are negligent in safeguarding your checks, you must bear the loss entirely yourself or share the loss with us (we may have to share some of the loss if we failed to use ordinary care and if we substantially contributed to the loss). You agree that if we offer you services appropriate for your account to help identify and limit fraud or other unauthorized transactions against your account, such as positive pay or commercially reasonable security procedures, and you reject those services, you will be responsible for any fraudulent or unauthorized transactions which could have been prevented by the services we offered, unless we acted in bad faith or to the extent our negligence contribute to the loss.

WITHDRAWAL RULES. The following terms apply to withdrawals from your Account: (A) Manner of Withdrawal.  You may make withdrawals from your Account in any manner that is permitted by us for the type of Account that you have opened. Withdrawals by mail will be posted to your Account as of the day the transaction is processed by us.  We may refuse to accept any check other than standard checks provided by us, or approved by us in advance. Withdrawals and transfers from your Account may be restricted as provided in the Agreement, or in the Schedule, or by applicable law. (B) Withdrawal Restrictions and Overdrafts. We do not have to allow you to make a withdrawal from your Account if you don’t have sufficient available funds in the Account to cover the full amount of the withdrawal. If there are available funds to cover some, but not all, of the withdrawals or other debits to your Account on a single business day, we will post the checks for which there are sufficient available funds from the smallest dollar check to the largest. We may pay other withdrawals or debit items (such as charges) prior to paying any checks, and we may post those other withdrawals or debit items in any order we may choose at our sole discretion. If there are insufficient funds available in your Account to cover a withdrawal or debit presented against your Account, this is called an “overdraft”. We will handle each overdraft in accordance with our Standard Overdraft Policy (described below) or in accordance with any other agreement you may have with us (such as an overdraft protection agreement). Even if we choose to pay one or more overdrafts, we are not obligated to cover any future overdrafts. When we determine whether payment of an item will create an overdraft, we may determine the balance of your account at any time between the time we receive the item and the deadline for us to take action on the item. We are not required to determine your account balance more than one (1) time during this period.  (C) Standard Overdraft Policy. Unless we have agreed to a separate overdraft protection agreement with you, the following rules apply. We are not obligated to pay any overdraft. Subject to the special rules discussed below for transactions at an ATM and one-time debit card transactions, we may assess a service charge on any withdrawal created by check, in-person withdrawal, ATM withdrawal, or other electronic means that results in an overdraft, whether we pay the overdraft or not. If we pay the overdraft, you agree, immediately upon notice from us, to deposit funds sufficient to cover the overdraft plus any service charge we impose. We may not impose a service charge in connection with an overdraft that results from a transaction at an ATM or a one-time debit card transaction unless you have given us your consent to pay service charges in connection with overdrafts that result from these transactions and we have sent written confirmation of that consent to you. You may revoke that consent at any time. (D) Notice Requirements. Federal regulations require us to retain the right to require you to give at least seven (7) days’ notice in writing prior to any intended withdrawal from a savings, negotiable order of withdrawal (“NOW”), or money market account. Although we usually pay withdrawals or checks without notice on these accounts, doing so does not mean that we give up this right. (E) Postdated Items. You agree that when you write a check, you will not date the check in the future. If you do and the check is presented for payment before the date of the check, we may pay it or return it unpaid. You agree that if we pay the check, the check will be posted to your Account on the date we pay the check, even though the posting date is prior to the date of the check. You further agree that we are not responsible for any loss to you in doing so. We will not honor a postdated check if we receive advance notice from you at such a time and in such a manner as to afford us reasonable opportunity to act. The notice must be in writing, and it must specify the date, amount, and number of the check, along with the name of the payee. Notices are effective for the time periods stated under STOP PAYMENT ORDERS. You agree that we may return a postdated check to the presenter. (F)  Power of Attorney. The person executing a power of attorney will be referred to as the principal and the person acting for the principal as the agent. We may refuse to comply with a power of attorney for reasonable cause, or until we receive an affidavit from the agent stating that the Power of Attorney presented is  a true copy and that, to the best of the agent’s knowledge, the principal is alive and that the relevant powers of the agent have not been altered or terminated. (G) Signatures. You recognize that we have adopted automated collection and payment procedures so that we can process the greatest volume of items at the lowest possible cost to our customers. In light of this, you agree that we do not fail to exercise ordinary care in paying an item solely because our procedures do not provide for the sight examination of items with a face amount below an amount specified by us from time to time. You authorize us to store and use Signature Card information in any reasonable form we deem necessary, including any digitized signature capture process. If you use a facsimile signature or other form  of mechanically reproduced signature (such as, but not limited to, desktop publishing, digitized, or computer  software generated signature), you agree you shall have the sole responsibility for maintaining security of the facsimile or mechanically reproduced signature and the device by which the facsimile or mechanically reproduced signature is affixed and you shall bear the entire risk for unauthorized use thereof whether or not you are negligent.  You agree that no facsimile or mechanically reproduced signature we have been authorized to honor may be considered a forgery or an unauthorized signature, but that such facsimile or mechanically reproduced signature shall be effective as your signature or endorsement whether or not you have been negligent. You further agree to indemnify and hold us harmless from and against any and all loss, costs, damage, liability, or exposure (including reasonable attorney’s fees) we or you may suffer or incur as a result of the unlawful use, unauthorized use, or misuse by any person of any such facsimile or mechanically reproduced signature or the device by which it is affixed. If you use any form of facsimile or mechanically reproduced signature device, you agree to deliver a sample to us if we request it. (H)  Preauthorized Drafts.  If we are unable to enforce presentment and transfer warranties on remotely created checks under Regulation CC, then if you voluntarily give information about your Account (such as our routing number and your account number) to a party who is seeking to sell you goods or services, and you do not physically deliver a check to the party, any debit to your account initiated by the party to whom you gave the information is deemed authorized by you. (I) Electronic Check Conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your account using information from your check to pay for purchases or pay bills. The merchant or other payee uses the check information, along with the transaction amount, to initiate an ACH debit transaction. The transaction is electronically transferred through the ACH system and the funds will be debited directly from your account and deposited automatically into the merchant or payee’s account. When information from your check is used to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment. A description of the transaction will appear on your statement from us. Checks used in these types of transactions will not be returned with your statement. This type of electronic funds transfer from a consumer account is governed by the Electronic Funds Transfer Act and subject to the Electronic Funds Transfer Agreement and Disclosure(s). (J) Re-presented Checks. If a merchant electronically re-presents a check returned due to insufficient or uncollected funds, that transaction is not covered by the Electronic Funds Transfer Act. Checks involved in this type of transaction will not be included with your statement.   You may authorize a merchant to electronically collect a fee associated with the re-presentment of a check. If a merchant electronically collects a fee associated with the re-presentment of a check, the fee transaction is covered by the Electronic Funds Transfer Act and subject to the Electronic Funds Transfer Agreement and Disclosures if the fee is debited as an electronic funds transfer from a consumer account. A description of the transaction will appear on your statement. (K) Check Legends. We may disregard information on any check or item other than the signature of the drawer, the identification of the drawee financial institution and payee, the amount, the endorsements, and any other information that appears on the MICR line. In addition, we are not responsible to take action on, or for failure to notify you of restrictive language placed on checks or other items, including but not limited to terms such as, “Void after 90 Days,” “Paid  in Full,”  “Two Signatures  Required,”   “Void  Over $100” or similar statements. In accordance with reasonable banking standards, most checks and other items are processed through automated processing and, except in limited circumstances and in our discretion, most items are not individually examined. You agree that we act within reasonable banking standards by processing most checks and other items through automated processing systems. We may agree to adhere to extraneous legends if you notify us of such legends and we have agreed in writing to honor such legends.

STALE CHECKS. We reserve the right to pay or dishonor a check more than six (6) months old without prior notice to you.

CHECKING ACCOUNTS. If your account is a checking account, the following terms may apply. If we offer NOW accounts, the account must consist solely of funds in which the entire beneficial interest is held by one or more individuals in an individual capacity, a sole proprietor, or a governmental unit, but not professional corporations or business partnerships. A NOW account may also be held by a for profit organization serving in a fiduciary or trustee capacity for an entity that is itself permitted to hold a NOW account. Otherwise, an organization may hold a NOW account only if it is operated primarily for religious, philanthropic, charitable, educational, or other similar purpose.

SAVINGS ACCOUNTS. If your account is an interest bearing account and is not a NOW account or time deposit, the following terms may apply. (A) Transfers and Withdrawals. If your Account is a savings or money market deposit account, federal law requires that an Account Holder may make no more than six (6) transfers and/or withdrawals during any one (1) calendar month or statement cycle (the period from one statement to the next) or similar period of at least four weeks,   to another of your accounts with us or to a third  party  by  means of a preauthorized or automatic transfer, or telephonic (including data transmission) agreement, order or instruction or by check, draft, debit card, or similar order made by you and payable to third parties. A  “preauthorized  transfer”  includes any arrangement by us to pay a third party from your account upon written or oral instruction (including an order received through an automated clearing house (ACH) or any arrangement by us to pay a third party from your account at a predetermined time or on a fixed schedule.)(B) Excess Transactions. In accordance with federal law, if you have more than the allowable preauthorized transfers or preauthorized checks or drafts (for money market accounts) in any one period, your Account may be subject to closure by us and the funds placed in another account that you are eligible to maintain, or we may take away the transfer and draft capabilities of the account. In addition to the above preauthorized transfers, you may make unlimited withdrawals (payments directly to you or transfers of funds from your Account to any of your other deposit accounts or loan accounts with us), either in person at our locations, by mail, messenger, telephone (via check mailed to you), or use of an ATM card (if applicable).

EZ TRANSFER OVERDRAFT PROTECTION. You may authorize the Bank to automatically transfer funds between your statement savings or money market account (referred to as Draw account) to your personal checking account to cover insufficient funds. Authorization must be provided by the primary owner of the checking account and the authorization remains valid until revoked in writing or any of the designated accounts are closed.

If there are not sufficient funds in your checking account to cover the amount of items presented for payment, we will automatically transfer funds from the available balance in your Draw account to your checking account. We transfer funds in increments of $50 and a transfer fee will be assessed against the Draw account for each transfer. The transfer will occur at the end of each banking day, provided available funds in the Draw account are sufficient to cover the amount of the transfer fee and overdraft items(s). If the Draw account does not have sufficient funds to cover the transfer fee and the overdraft, the transfer will not occur.

If more than one item is presented for payment that would overdraw your checking account and the Draw account does not have enough funds to pay all the items, but has enough to pay at least one item, the transfer will occur and the unpaid items will either be paid according to the Bank’s discretionary overdraft program (and assessed a fee) or returned unpaid (and assessed a fee).

This service does not guarantee you against incurring insufficient funds charges as your available balance in your Draw account may not be sufficient to cover all transactions. The transfer will not occur if the overdraft in the checking account is due solely to the assessment of service charges.

Each transfer counts as one of the six limited transactions you are allowed each calendar month from your savings/money market account. Accounts that exceed the transaction limitation are charged a fee, and if the transaction limitation is repeatedly exceeded, the account may be closed.

EZ Transfer Overdraft Protection does not cover ATM or one-time debit card transactions. Refer to the Miscellaneous Fees and Charges for current fees.

ADDITIONAL INFORMATION REGARDING ITEM PROCESSING –

The Bank generally determines at the time a debit is posted to the account whether it creates an overdraft and whether an overdraft or returned item fee applies. Please note that sometimes a transaction is authorized at a time that the account has enough available funds to cover the transaction but because other items post before it and reduces the account balance, the transaction creates an overdraft when the item posts to the account. Additionally, when your account balance includes some funds that are subject to a hold, dispute or legal process, you should note that those funds are not available to cover your transactions. To avoid overdraft and returned item fees, make sure your account contains enough available funds to cover all of your transactions.      

ADDITIONAL INFORMATION REGARDING OVERDRAFT PRIVILEGES – The Bank reserves the right to remove and/or reinstate the discretionary overdraft privilege that we may provide to you from time to time, and which may be withdrawn or withheld by us at any time, without prior notice, reason, or cause. We may refuse to pay an overdraft for you at any time, even if your account is in good standing and even though we may have previously paid overdrafts for you. If there is an overdraft paid by us on an account with more than one (1) owner on the signature card, each owner presenting the item, creating the overdraft, shall be jointly and severally liable for such overdrafts and any service charge we impose. If you need assistance or have questions regarding overdraft privileges, balancing your checkbook, or other financial information, please contact our Customer Care Center at 1-800-322-8233 or visit your local branch.

TIME DEPOSITS. If your Account is a time deposit, you have agreed to keep the funds on deposit until the maturity of your Account. If your Account has not matured, any withdrawal of all or part of the funds from your Account may result in an early withdrawal penalty. All withdrawals before maturity require our consent, which may be given only when the withdrawal is requested. If a withdrawal is granted, the penalty provided in the Schedule will apply. (A) Penalty. The early withdrawal penalty is calculated as a forfeiture of part of the accrued interest that has or would be earned on the Account. If your Account has not yet earned enough interest so that the penalty can be deducted from earned interest, or if the interest already has been paid, the difference will be deducted from the principal amount of your Account. For fixed rate Accounts, we will use the rate in effect for your deposit. (B) Exceptions. We may let you withdraw money from your Account before  the  maturity date without an early withdrawal penalty: (1)  when  one  or more of you dies or is determined legally incompetent by a court or other administrative body of competent jurisdiction; or (2) when the Account is an Individual Retirement Account (IRA) established in accordance with 26 USC 408 and the money is paid within seven (7) days after the Account is opened; or (3) when the Account is a Keogh Plan (Keogh), if you forfeit  at  least the interest earned on the withdrawn funds; or (4) if the time deposit is an IRA or Keogh Plan established pursuant to 26 USC 408 or 26 USC 401, when you reach age 59 1/2 or  become disabled; or (5) within an applicable grace period (if any).

STOP PAYMENT ORDERS. Subject to certain limitations, you may order us to stop payment on any check, automated clearing house/pre-authorized electronic funds transfer (“ACH/EFT”), or other item payable from your Account, whether drawn or authorized by you or any other account holder, as follows:

Stop Payment against a Check or Other Item. A stop payment request against a check or other item payable from your Account will be effective if we receive the order at such time and in such manner as to afford us a reasonable opportunity to act upon the order. A stop payment order against a check or other item payable from your Account is effective for six (6) months, but it lapses after fourteen (14) calendar days if the original order was oral and was not confirmed in writing within that period. A stop payment order against a check or other item payable from your Account may be renewed for additional six (6) month periods if renewed during a period within which the stop payment order is effective.

Stop Payment against an ACH/EFT. A stop payment order against an ACH/EFT may be honored if received at least three (3) banking days before the scheduled date of the transfer. If we honor a stop payment request against an ACH/EFT received on or within three (3) banking days of the scheduled transfer, we do so without any liability or responsibility to any party having any interest in the entry.  A stop payment order against an ACH/EFT is effective until the earlier of: (i) you withdraw the stop payment order, or (ii) the debit entry is returned, or, where a stop payment order is applied to more than one debit entry under a specific authorization involving a specific party, all such debit entries are returned. We may require you to provide us written confirmation of a verbal stop order request against an ACH/EFT within fourteen (14) calendar days. Additionally, if you request us to stop all future payments pursuant to a specific ACH/EFT authorization involving a particular party, we may require you to confirm in writing that you have revoked such authorization.

All stop payment order requests will require you to provide the date, the amount, and the number of the item or authorization, together with the name of the payee. If you give us incorrect information, we will not be liable for failing to stop payment on the item or authorization. Our acceptance of a stop payment order will not constitute a representation that the item or authorization has not already been paid or that we have a reasonable opportunity to act upon the order.  You may not stop payment on an official, certified, cashier’s, or teller’s check issued by us, or request us to stop payment if we have otherwise become accountable for the item or authorization. In addition, you may not stop payment on checks governed by a separate agreement, such as a check guaranty agreement. Further you may not stop payment on an item or authorization after acceptance of the same by us.

Based upon the type of account ownership that you have designated, the following terms and conditions apply.

INDIVIDUAL ACCOUNTS. An Individual Account is an account in the name of one depositor only. Only that person may write checks against the Account or withdraw money, regardless of who actually owns the funds.

MULTIPLE-PARTY ACCOUNTS. This section pertains to multiple party accounts:

  • Joint Account Ownership. An account with two or more Account Holders is a joint account. Unless you designate otherwise on the Signature Card, joint Account Holders will be considered joint tenants with right of
    • Joint Tenants with Right of Survivorship. If your Account is a joint account with right of survivorship, upon the death of one of the joint Account Holders, that person’s ownership interest in the Account will immediately pass to the other joint Account Holder(s).
    • Joint with No Right of Survivorship. If your Account is a joint account with no right of survivorship (Joint as  Tenants in Common), upon the death of one of the joint Account Holders, that person’s proportionate ownership interest will pass to the estate of the deceased Account Holder.

Each joint Account Holder, without the consent of any other Account Holder, may, and hereby is authorized by every other joint Account Holder, to make any transaction permitted under the Agreement, including without limitation: to withdraw all or  any part of the account funds; to pledge the account funds as collateral to us for any obligation, whether that of one or more Account Holders or of a third party; to endorse and deposit checks and other items payable to any joint Account Holder; to give stop payment orders on any check or item, whether drawn by that Account Holder or not; to consent to or revoke consent  to payment of service charges on overdrafts that result from ATM transactions or one-time debit card transactions under the Standard Overdraft Policy; and, to close the account, with the disbursement of account proceeds as instructed by the joint Account Holder. Each joint Account Holder is authorized to act for the other Account Holder(s) and we may accept orders and instructions regarding the account from any joint Account Holder. If we believe there to be a dispute between joint  Account Holders or we receive inconsistent instructions from  the Account Holders, we may suspend or close the account, require a court order to act, and/or require that all joint Account Holders agree in writing to any transaction concerning the account.

Your obligations under the Agreement are joint and several.  This means that each joint Account Holder is fully and personally obligated under the terms of the Agreement, including liability for overdrafts and debit balances as set forth above, irrespective of which joint Account Holder benefited from the withdrawal. If you establish a joint account without the signature of the other joint Account Holder(s), you agree to hold us harmless for our reliance upon your designation of the other joint Account Holder(s) listed on our documents. Further, the Account is subject to the right of setoff as set forth below.

  • Totten Trust Account. A Totten Trust Account is an informal trust account, reflected on our records, but without a written trust agreement, where the Account is owned by the trustee. The beneficiaries have no right to any funds in the Account during the trustee’s lifetime. As the owner of the Account, the trustee may withdraw money from the Account and may, by written direction to us, change the beneficiary under the Account. When the trustee dies, the Account is owned by the named beneficiary or beneficiaries. If the Totten Trust Account is held by more than one trustee, the trustees will be subject to the rules pertaining to joint account ownership as set forth above. If there is no surviving beneficiary upon the death of the last trustee, state law will determine ownership of the funds in the Account.
  • P.O.D. Account. A Payable on Death (P.O.D.) Account is an account payable to the Account Holder during his or her lifetime. As the owner of the Account, you may withdraw money from the Account and may, by written direction to us, change the P.O.D. payee(s) under the Account. When the Account Holder dies, the Account is owned by the P.O.D. payee(s). If the P.O.D. Account is held by more than one person, each Account Holder will be subject to the rules pertaining to joint account ownership as set forth above. If there is more than one surviving P.O.D. payee, the respective interest of each shall be deemed to be in equal shares, unless otherwise stated in the Financial Institution’s deposit account records and as allowed by applicable state law. If there is no surviving P.O.D. payee upon the death of the last owner, state law will determine ownership of the funds in the Account.

ADDITIONAL ACCOUNT TYPES. This section applies to other deposit account types:

  • Formal Trust Account. A Formal Trust Account is an account held by one or more trustees for the benefit of one or more beneficiaries according to a written trust agreement. Upon our request, the trustee(s) will supply to us a copy of any trust agreement covering the account. We act only as custodian of the trust funds and are under no obligation to act as a trustee or to inquire as to the powers or duties of the trustee(s). The trustee(s) and/or any person opening the Account, in their individual capacity and jointly and severally, agree to indemnify and hold us harmless from and against any and all loss, costs, damage, liability, or exposure, including reasonable attorney’s fees, we may suffer or incur arising out of any action or claim by any beneficiary or other trustee with respect to the authority or actions taken by the trustee(s) in handling or dealing with the Account.
  • Uniform Transfer to Minors. If you have established the account as a custodian for a minor beneficiary under our state version of the Uniform Transfers to Minors Act or the Uniform Gifts to Minors Act, your rights and duties are governed by the Act. You will not be allowed to pledge the account as collateral for any loan to you. Deposits in the account will be held by us for the exclusive right and benefit of the minor. The custodian and/or any person opening the Account, in their individual capacity, agree to indemnify and hold us harmless from and against any and all loss, costs, damage, liability, or exposure, including reasonable attorney’s fees, we may suffer or incur arising out of any action or claim by any beneficiary or other custodian with respect to the authority or actions taken by the custodian in handling or dealing with the Account.
  • Representative Payee Subject to applicable law, a Representative Payee Account is a type of fiduciary account in which a representative payee (appointed by the Social Security Administration) manages Social Security and Supplemental Security funds received on behalf of a beneficiary. Upon our request, the representative payee will provide sufficient documentation from the Social Security Administration indicating his or her appointment as a representative payee for the Account Holder. We may require additional documentation from the representative payee indicating his or her authority to act on behalf of the Account Holder. The representative payee does not have an ownership interest in funds in the Account. The representative payee does not have a right of survivorship in the Account on the death of the Account Holder. We act only as custodian of the funds and are under no obligation to act as a trustee or to inquire as to the powers or duties of the representative payee. The representative payee agrees to indemnify, and hold us harmless from and against any and all loss, cost, damage, liability, or exposure, including reasonable attorneys’ fees, we may suffer or incur arising out of any action or claim by the beneficiary, a government entity or by any other party regarding the authority or actions taken by the representative payee in handling or dealing with the Account.
  • Agency Account. An Agency Account is an account to which funds may be deposited and withdrawals made by an Agent designated by the owner of the funds. An Agent has full authority with regard to the Account but does not have an ownership interest in the account. An Agency Account is revocable at any time by notifying us in writing. An Agency designation may be combined with one of the other forms of account ownership.
  • Business Accounts. If the Account is not owned by a natural person (for example, it is owned by a corporation, partnership, limited liability company, sole proprietorship, unincorporated association, etc.), then the Account Holder must provide us with evidence to our satisfaction of the authority of the individuals who sign the signature card to act on behalf of the Account Holder. On any transactions  involving  the Account, we may act on the instructions of the person(s) authorized in the resolutions, banking agreement, or certificate of authority to act on behalf of the Account Holder.  You agree to notify us in writing of any changes in the person(s) authorized or the form of ownership. If we receive conflicting instructions or a dispute arises as to authorization with regard to the handling of the Account, you agree we may place a hold on the Account until such conflict or dispute is resolved to our satisfaction and we will not be liable for dishonored items as a result of such hold.
  • Fiduciary Accounts. With respect to all fiduciary accounts, including but not limited to estate accounts, guardianship accounts, representative payee accounts, and conservatorship accounts, and any Formal Trust Account, Uniform Transfers to Minors Act Account, or Agency Account, we reserve  the right  to require such documents and authorizations as we may deem necessary or appropriate to satisfy that the person(s) requesting or directing the withdrawal of funds held in the Account  have  the authority to withdraw such funds.  This applies at the time   of account opening and at all times thereafter.
  • Attorney Client Trust Subject to applicable law, an Attorney Client Trust or IOLTA Trust Account is an account set up by an attorney or law firm to hold client or third party funds in trust, separate from the attorney’s or law firm’s funds. Upon our request, the authorized signers for an Attorney Client Trust or IOLTA Trust Account will provide documentation required by applicable state law and applicable bar association (or similar entity) rules.  We act only as custodian of the trust funds and are under no obligation to act as a trustee or to inquire as to the powers or duties of the attorney or law firm as trustee(s). The attorney, law firm, or any authorized individual on the account agrees to indemnify and hold us harmless from and against any and all loss, costs, damage, liability, or exposure, including reasonable attorney’s fees, we may suffer or incur arising out of any action or claim by any beneficiary or third party with respect to the authority, actions, or inaction taken by the trustee(s) or authorized individuals in handling or dealing with the account. Additional account terms are governed by a separate agreement. If this is an IOLTA Trust Account, we will not permit the lawyer or law firm to receive the interest. The interest (minus applicable fees) on an IOLTA Trust Account will be remitted to the Massachusetts IOLTA Committee, pursuant to your instructions and at your request. IOLTA Trust Accounts are used to hold an attorney’s or law firm’s client funds that are nominal in amount or held for short periods of time.
  • Real Estate Broker Client Trust Accounts Subject to applicable law, a real estate broker may open account(s) to hold client or third party funds in trust, separate from the broker’s funds. We act only as custodian of the funds. We are under no obligation to act as a trustee or to inquire as to the powers or duties of the broker or other authorized signer(s) as trustee(s). The broker and any authorized individual on the account in their individual capacity and jointly and severally, agree to indemnify and hold us harmless from and against any and all loss, costs, damage, liability, or exposure, including reasonable attorney’s fees, we may suffer or incur arising out of any action or claim by any client or third party with respect to the authority, actions or inaction taken by the broker or authorized signer(s) in handling or dealing with the Account. Upon our request, the authorized signer(s) for this type of account will provide to us any documents required by applicable law and /or real estate professional rules.
  • Government/Municipal/Public Funds Accounts. This type of account is owned by a government or public entity. For  this type of account, you agree to provide us with authorization document(s) (in a form acceptable to us) stating that we are designated as a depository for the funds of the government or public entity and such documentation shall  state  the individual(s) authorized to act on behalf of the government or public entity and the extent of their authority.  We may rely upon such documentation until we receive written notice of a change and new authorization documents. We are not responsible for any transaction conducted by a previously authorized individual until we actually receive written notice that the authorized individual’s authority has been revoked. Unless specifically stated otherwise in the authorization document(s), we can rely on one authorization for all accounts owned by the government or public entity. If required by law, you agree to enter into a Collateral Security Agreement regarding this type of account.

BUSINESS DEPOSIT ACCOUNTS: Duty to report unauthorized or erroneous payment. You must exercise ordinary care to determine that all payment orders or amendments to payment orders that we accept that are issued in your name are authorized, enforceable, in the correct amount, to the correct beneficiary, and not otherwise erroneous. If you discover (or with reasonable care should have discovered) an unauthorized, unenforceable, or erroneously executed payment order or amendment, you must exercise ordinary care to notify us of the relevant facts. The time you have to notify us will depend  on  the circumstances, but that time will not in any circumstance exceed 14 days from when you are notified of our  acceptance or execution of the payment order or amendment or that your account was debited with respect to the order or amendment. If you do not provide us with timely notice you will not be entitled to interest on any refundable amount. If we can prove that you failed to perform either of these duties with respect to an erroneous payment and that we incurred a loss as a result of the failure, you are liable to us for the amount of the loss and not exceeding the amount of your order.

ASSIGNABILITY. The account established under this Agreement is not assignable or transferable except with our consent. We must approve any pledge of the Account and any such pledge remains subject to any right we have under the Agreement and applicable state and federal law. If ownership is proposed to be transferred, we may require the Account be closed and a new account opened in the name of the transferee or pledgee.

FINANCIAL INSTITUTION LIABILITY. You agree that if we do not properly complete a transaction according to the Agreement, we will not be liable in any event for losses or damages in excess of the amount of the transaction, and we will not be liable if circumstances beyond our control prevent the transaction, or the funds in your Account are or may be subject to legal process or other claim. In no event will we be liable for consequential damages. In receiving items from you for withdrawal or deposit, we act only as your agent. You are responsible for the condition of a check or item when you issue it. If a check or item is returned or payment is delayed as a result of any writing or marking that you or a prior endorser placed on the front or back of the check or item, you will be responsible for any cost and liabilities associated with such return or delay. We reserve the right to refuse any item for deposit or to reverse credit for any deposited items or to charge your Account for items should they become lost  in  the  collection process.

RIGHT OF SETOFF. Subject to applicable law, we may exercise our right of setoff or security interest against any and all of your Accounts (except IRA, HSA, Keogh plan and Trust Accounts) without notice, for any liability or debt of any of you, whether joint or individual, whether direct or contingent, whether now or hereafter existing, and whether arising from overdrafts, endorsements, guarantees, loans, attachments, garnishments, levies, attorneys’ fees, or other obligations. If the Account is a joint or multiple-party account, each joint or multiple-party account holder authorizes us to exercise our right of setoff against any and all Accounts of each Account Holder. We may not exercise our right of setoff or security interest if prohibited by the Military Lending Act.

DORMANT ACCOUNTS. If you have not made a withdrawal from, or a deposit to, your Account for an extended period of time and we have been unable to contact you, your Account may be classified by us as dormant. Subject to applicable law, we may charge a dormant account fee on the Account, and the Account will be presumed to be abandoned.  In accordance with state law, funds in abandoned accounts will be remitted to the custody of the applicable state agency, and we will have no further liability to you for such funds.  We reserve the right not to send statements on accounts we consider dormant, subject to applicable law.

ACCOUNT STATEMENTS. You are responsible for promptly examining your statement each statement period and reporting any irregularities to us. Each account statement will be considered to correctly reflect your transactions, such as deposits, withdrawals, credits, refunds, imposition of fees, interest or dividends, and other additions and subtractions to your Account, unless you notify us in writing within certain time limits after the statement that incorrectly reflects your transactions is made available to you. We will not be liable for any check that is altered or any signature that is forged unless you notify us within Sixty (60) calendar days after the statement and the altered or forged item(s) are made available. Also, we will not be liable for any subsequent items paid, in good faith, containing an unauthorized signature or alteration by the same wrongdoer unless you notify us within Ten (10) calendar days after the statement and first altered or forged items were made available. You must report any other Account problem including encoding errors, and errors involving additions or subtractions (debits and credits) not otherwise covered herein, including electronic transactions not covered by the Electronic Fund Transfer Act, within Sixty (60) calendar days. If the suspected account problem involves a substitute check that you receive, you may (under some circumstances) be entitled to make a claim for an expedited refund. Such a claim may be subject to different notification timeframes. See the Substitute Check Policy Disclosure (if applicable) for further information. If you have requested us to hold your Account statements, we have the right to mail your statements if you have not claimed them within Thirty (30) calendar days. If we truncate your checks, you understand that your original checks will not be returned to you with your statement. You agree that our retention of checks does not alter or waive your responsibility to examine your statements or change the time limits for notifying us of any errors.

WHOLESALE WIRE AND ACH TRANSACTIONS. With respect to wire transfers or other transfers of funds not governed by the Electronic Funds Transfer Act, you agree to enter into and comply with our wire transfer (if applicable) agreement and to comply with our security procedures and this section.  We advise you that any receiving financial institution (including us) is entitled to rely on any account or savings bank number you have provided even though that account or savings bank number may identify a party different from the person or entity you have described by name in any transfer order.

  • Provisional Payment. Credit given by us to you with respect to an ACH credit or wholesale (wire) funds transfer entry is provisional until we receive final settlement for such entry through a Federal Reserve Bank. If we do not receive final settlement, you are hereby notified and agree that we are entitled to a refund of the amount credited to your Account in connection with such entry, and the party (the originator of the entry) making payment to you via such entry shall not be deemed to have paid you the amount of such entry.
  • Notice of Receipt. We will notify you of the receipt of payments in the periodic account statements we provide to you. You acknowledge that we will not give next day notice to you of receipt of an ACH or wholesale (wire) funds transfer item.

UNLAWFUL INTERNET GAMBLING TRANSACTIONS PROHIBITED

If you are a commercial customer, you certify that you are not now engaged in, and during the life of this Agreement will not engage in, any activity or business that is unlawful under the Unlawful Internet Gambling Enforcement Act of 2006, 31 USC 5361, et seq., (the “UIGEA”). You may not use your Account or any other service we offer to receive any funds, transfer, credit, instrument or proceeds that arise out of a business that is unlawful under the UIGEA. You agree that if anyone asks us to process a transaction that we believe is restricted under the UIGEA, we may block the transaction and take any other action we deem to be reasonable under the UIGEA and this Agreement.

NOTICES. The following terms apply to notices relating to your Account. (A) Notice of Amendments. You agree  that  the terms and conditions of the Agreement, including without limitation all rates, fees, and charges, may be amended by us from time to time. We will notify you of amendments as required by applicable law. Your continued use of the Account evidences your agreement to any amendment. Notices will be sent to the most recent address shown on our records for your Account. Only one notice will be given in the case of joint account holders.  (B)  Account Changes.  Any account holder or person authorized to sign on an account is required to notify us in writing if any account holder or other person authorized to sign on an account dies or is declared incompetent by a court.   It is your responsibility to notify us of any change in your address or name. We are required to honor items drawn only on the listed Account name. Further, we are required to attempt to communicate with you only at the most recent address provided to us.

ACCOUNT TERMINATION. You and we agree that either of us may close your Account and terminate this Agreement at any time with or without cause.   We will provide written notice to   you in advance if we decide to terminate your Account relationship for any reason other than abuse of the account relationship or to prevent a loss. You agree that advance written notice from us will be reasonable if it is mailed to your statement mailing address immediately upon account closure. You agree that in instances of account abuse or to prevent a loss, notice is reasonably given by us if mailed immediately upon account closure. You may close any of your accounts by notifying us in writing. When an interest bearing account is closed, there may be accrued interest that has not been credited to the account. In that case, we will pay you the interest UNLESS we have told you otherwise. Further, for security reasons, we may require you to close your Account and to open a new account if: there is a change in authorized signers; there has been a forgery or fraud reported or  committed involving your Account; any  Account  checks  are lost or stolen; you have too many transfers from your Account; or, any other provision of our Agreement with you is violated. After the Account is closed, we have no obligation to accept deposits or pay any outstanding checks. You agree to hold us harmless for refusing to honor any check drawn on a closed account. In the event that we close your Account, we may mail you a Cashier’s Check for the applicable remaining Account balance. The termination of this Agreement and closing of an account will not release you from any fees or other obligations incurred prior to the date upon which this Agreement is terminated and an account closed, any fees assessed by us in the process of closing an account, or from your responsibility to maintain sufficient funds in an account to cover any outstanding checks or other debit items.

GOVERNING LAW. This Agreement shall be governed by and construed in accordance with all applicable federal laws and all applicable substantive laws of the Commonwealth of Massachusetts in which we are located and where you opened your account. In addition, we are subject to certain federal and state regulations and local clearing house rules governing the subject matter of the Agreement.  You understand that we must comply with these laws, regulations, and rules. You agree that if there is any inconsistency between the terms of the Agreement and any applicable law, regulation, or rule, the terms of the Agreement will prevail to the extent any such law, regulation, or rule may be modified by agreement.

SYSTEMS AND SOFTWARE. We shall not be responsible to you for any loss or damages suffered by you as a result of the failure of systems and software used by you to interface with our systems or systems and software utilized by you to initiate or process banking transactions whether such transactions are initiated or processed directly with our systems or through a  third party service provider. You acknowledge that you are solely responsible for the adequacy of systems and software utilized by you to process banking transactions and the ability of such systems and software to do so accurately.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

CREDIT VERIFICATION. You authorize us to request and obtain one or more credit reports about you from one or more credit reporting agencies for the purposes of considering your application for the Account, reviewing or collecting any Account opened for you, or for any other legitimate business purpose. You authorize us to disclose information about your account to a credit reporting agency if your Account was closed because you have abused it.

MISCELLANEOUS PROVISIONS. If you or your Account becomes involved in any legal proceedings, your use of the Account may be restricted.  You agree not to use the Account   in any illegal activity. We shall be entitled to act upon any legal process served upon us which we reasonably believe to be binding, with no liability to you for doing so.  You understand that supervisory personnel may randomly monitor customer service telephone conversations to ensure that you receive accurate, courteous, and fair treatment. If you ask us to follow instructions that we believe might expose us to any claim, liability, or damages, we may refuse to follow your instructions or may require a bond or other protection, including your agreement to indemnify us. You agree to be liable to us, to the extent permitted by law, for any loss, costs, or expenses that we may incur as a result of any dispute or legal proceeding involving your Account. You authorize us to deduct any such loss, costs, or expenses from your Account without prior notice to you or to bill you separately. This obligation  includes  disputes between you and us involving your Account and situations where we become involved in disputes between you and an authorized signer, a joint owner, or a third party claiming an interest in your Account. It also includes situations where any action taken on your Account by you, an authorized signer, a joint owner, or a third party causes us to seek the advice of an attorney, whether or not we actually become involved in a dispute. Any action by us for reimbursement from you for any costs or expenses may also be made against your estate, heirs and legal representatives, who shall be liable for any claims made against and expenses incurred by us. If a court finds any provision of the Agreement to be invalid or unenforceable, such finding shall not make the rest of the Agreement invalid or unenforceable. If feasible, any such offending provision shall be deemed to be modified to be within the limits of enforceability or validity; however, if the offending provision cannot be so modified, it shall be stricken and all other provisions of the Agreement in all other respects shall remain valid and enforceable.

FUNDS TRANSFERS. The terms used in this section have the meaning given to them in Article 4A of the Uniform Commercial Code – Funds Transfers (UCC 4A). This section will generally not apply to you if you are a consumer. However, even if you are a consumer, this section will apply to that part of any funds transfer that is conducted by Fedwire. This section is subject to UCC 4A as adopted in the state in which you have your deposit with us. This agreement is also subject to all clearing house association rules, rules of the Board of Govenors of the Federal Reserve System and their operating circulars. If any part of this agreement is determined to be unenforceable, the rest of the agreement remains effective. This agreement controls funds transfers unless supplemented or amended in a separate written agreement signed by us.

WHAT DOES COUNTRY BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Country Bank chooses to share; and whether you can limit this sharing.

Who we are

Who is providing this notice? Country Bank

What we do

How does Country Bank Protect my personal information?

  • To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
  • In addition, our employees are bound by a code of ethics requiring confidential treatment of customer information.

How does Country Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates:

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Country Bank has no affiliates.

Nonaffiliates:

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Country Bank does not share with nonaffiliates so they can market to you.

Joint marketing:

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include companies such as other banks and insurance companies.

Other important information

We will not share any information derived from deposit relationships with us about customers who reside in Massachusetts.

Questions? Call 800-322-8233 or go to www.countrybank.com or stop by any branch location.

Kasasa Cash® Checking

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Truth-in-Savings Disclosure

Kasasa Cash Checking is a free, variable rate checking account with no minimum balance that rewards account holders with interest and nationwide ATM fee refunds when they meet minimum qualifications during the account’s Monthly Qualification Cycles (refer to attached schedule).

We have the right to close this account at any time, with or without cause. We will provide written notice to you in advance if we decide to terminate your account relationship for any reason other than abuse of the account relationship or to prevent a loss. Our decision to close the account will not affect your existing obligations to us including any obligation to pay fees or charges incurred prior to termination. No deposits will be accepted and no checks will be paid after the account is closed. In the event that we close your account, you will forfeit any rewards that have not been credited to your account. We may mail you a Cashier’s Check for the applicable remaining account balance. Upon termination of your Kasasa Cash Checking account, any optional add-on products/services associated with this account will be terminated.

Compounding & Crediting: Interest will be compounded on a monthly basis. Interest will be credited to your account on the last processing day of the current Statement Cycle. If you close your account before the interest is credited, you will not receive the accrued interest. Interest begins to accrue on the Business Day you deposit non-cash items (for example, checks).

“Business Day” means a calendar day other than a Saturday, Sunday, and federal holidays.

Balance Computation Method: We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day for the period. The period we use is the Statement Cycle.

Interest Rate & Annual Percentage Yield: When your Kasasa Cash Checking account qualifications are met during a Monthly Qualification Cycle;

Tier 1: An interest rate of 1.98% will be paid on the portion of your daily balance that is less than or equal to $20,000. The annual percentage yield for this tier is 2.00%.

Tier 2: An interest rate of 0.25% will be paid on the portion of your daily balance that is greater than $20,000. The annual percentage yield for this tier will range from 2.00% to 0.54%, depending on the balance in the account.

When your Kasasa Cash Checking account qualifications are not met during a Monthly Qualification Cycle; The interest rate paid on the entire balance will be 0.05% with an annual percentage yield of 0.05%.

Qualifications: To earn your Kasasa Cash Checking rewards all of the following transactions and activities must post and settle to your Kasasa Cash Checking account during each Monthly Qualification Cycle. The Kasasa Cash Checking account must:

  • Have at least 1 direct deposit, automatic ACH transaction, or bill pay transaction post and settle;
  • Have at least 12 debit card purchases post and settle;
  • Be enrolled in and agree to receive e-Statements.

Transactions and activities may take one (1) or more Business Days from the date the transaction or activity occurred to post and settle to the account. The following activities do not count toward earning account rewards: ATM-processed transactions, transfers between accounts, debit card purchases processed by merchants and received by our Bank as ATM transactions, non-retail payment transactions and purchases made with debit cards not issued by our Bank. Transactions bundled together by merchants and received by our institution as a single transaction count as a single transaction for the purpose of earning account rewards.

“Statement Cycle” means the period of time for which Country Bank provides a summary of the financial activities and transactions that post and settle to the accountholder’s account.

Rewards: When Kasasa Cash Checking qualifications are met during a Monthly Qualification Cycle;

An interest rate of 1.98% will be paid on the portion of your daily balance that is less than or equal to $20,000 and the annual percentage yield for this tier is 2.00%.

An interest rate of 0.25% will be paid on the portion of your daily balance that is greater than $20,000 resulting in annual percentage yield for this tier ranging from 2.00% to 0.54%, depending on the account’s balance; and

You will receive reimbursements up to $4.99 per transaction, with an aggregate total of $25 for nationwide ATM withdrawal fees imposed by other financial institutions on your Kasasa Cash Checking account, and incurred during the Monthly Qualification Cycle in which you qualified. If you have not received an appropriate reimbursement, we will adjust the reimbursement amount if we receive the transaction receipt within sixty (60) calendar days of the withdrawal transaction.

Interest and ATM fee reimbursements will be credited to the account on the last processing day of the current Statement Cycle.

Annual Percentage Yield (APY) calculations are based on an assumed total account balance of $20,000 plus $100,000 to be shown as a single figure (i.e. $120,000).

Rates and rewards are variable and at our discretion may change after account is opened without notice to you. Fees may reduce earnings. No minimum balance is required to earn or to receive the account rewards. Rewards less than a penny cannot be distributed.

When Kasasa Cash Checking qualifications are not met during a Monthly Qualification Cycle;

The interest rate paid on the entire balance will be 0.05% with an annual percentage yield of 0.05% and ATM fees are not refunded.

If the Kasasa Cash Checking account does not meet the monthly qualifications within four consecutive Monthly Qualification Cycles the account will be converted to a Free Checking account.

Additional Information: $10 minimum deposit is required to open the account. Monthly direct deposit, automatic ACH transaction, or bill payment transaction post and settle; at least 12 debit card purchases post and settle; and receipt of electronic statements are conditions of this account. ATM fee reimbursements may be tax reportable, please consult your tax advisor. This account is not to be used for commercial purposes and there is a limit of one account per social security number. Refer to the Schedule of Fees and Charges for fees that may apply to this account.

Contact the Customer Care Center at 800-322-8233 for additional information.

2019 Kasasa Cash® Checking Qualification Cycle

Kasasa Cash Checking customers must meet all qualifications during this period*

    
MonthBegin DateEnd DateDate Statement Produced
January
12/29/201801/30/201901/31/2019
February01/31/201902/27/201902/28/2019
March02/28/201903/28/201903/29/2019
April03/29/201904/29/201904/30/2019
May04/30/201905/30/201905/31/2019
June05/31/201906/27/201906/28/2019
July06/28/201907/30/201907/31/2019
August07/31/201908/29/201908/30/2019
September08/30/201909/27/201909/30/2019
October09/28/201910/30/201910/31/2019
November10/31/201911/28/201911/29/2019
December11/29/201912/30/201912/31/2019

*Qualification cycle is the period of time in which a customer must meet the qualification criteria required in order to receive rewards.

Qualifications include: Have at least 1 direct deposit, one automatic ACH transaction, or bill pay transaction post and settle; have at least 12 Country Bank debit card purchases post and settle; and be enrolled in and agree to receive e-Statements.

Kasasa Cash® Checking With Kasasa Saver® Truth-in-Savings Disclosure

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Kasasa Cash Checking is a free, variable rate checking account with no minimum balance that rewards account holders with interest and nationwide ATM fee refunds when they meet minimum qualifications during the account’s Monthly Qualification Cycles (refer to schedule above).

Kasasa Saver is a free, variable rate, deposit account with no minimum balance that rewards account holders with interest when they meet the minimum qualifications associated with their linked Kasasa Cash Checking account during each Monthly Qualification Cycle.

We have the right to close this account at any time, with or without cause. We will provide written notice to you in advance if we decide to terminate your account relationship for any reason other than abuse of the account relationship or to prevent a loss. The linked Kasasa Saver account will be closed if the Kasasa Cash Checking account is closed. Our decision to close the account will not affect your existing obligations to us, including any obligation to pay fees or charges incurred prior to termination. No deposits will be accepted and no checks will be paid after the account is closed. In the event that we close your account, you will forfeit any rewards that have not been credited to your account. We may mail you a Cashier’s Check for the applicable remaining account balance. Upon termination of your Kasasa Cash Checking or Kasasa Saver account, any optional add-on products/services associated with these accounts will be terminated.

If the Kasasa Cash Checking account does not meet the monthly qualifications within four consecutive Monthly Qualification Cycles the account will be converted to a Free Checking account.  If a Kasasa Saver in linked to the Kasasa Cash Checking, the Kasasa Saver will be converted to a Free Statement Savings account.

Compounding & Crediting: Interest will be compounded monthly basis and will be credited to your account monthly on the last day of the current Statement Cycle. If you close your account before the interest is credited, you will not receive the accrued interest. Interest begins to accrue on the Business Day you deposit non-cash items (for example, checks).

“Business Day” means a calendar day other than a Saturday, Sunday, and federal holidays.

Balance Computation Method: We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day for the period. The period we use is the Statement Cycle.

Interest Rate & Annual Percentage Yield (APY): When Kasasa Cash Checking qualifications are met during a Monthly Qualification Cycle;

Kasasa Cash Checking: An interest rate of 1.98% will be paid on the portion of your daily balance that is less than or equal to $20,000 and the non-compounding annual percentage yield* for this tier is 2.00%. An interest rate of 0.25% will be paid on the portion of your daily balance that is greater than $20,000 resulting in non-compounding annual percentage yield for this tier ranging from 2.00% to 0.54%, depending on the account’s balance.

* Interest in Kasasa Cash Checking does not compound because it is automatically transferred to the Kasasa Saver account.

Kasasa Saver: An interest rate of 1.00% will be paid on the portion of your daily balance that is less than or equal to $100,000 and the annual percentage yield for this tier is 1.00%. An interest rate of 0.30% will be paid on the portion of your daily balance that is greater than $100,000 resulting in annual percentage yield for this tier ranging from 1.00% to 0.65%, depending on the account’s balance.

Interest Rate & Annual Percentage Yield: When Kasasa Cash qualifications are not met during a Monthly Qualification Cycle;

Kasasa Cash Checking: the interest rate paid on the entire balance will be 0.05% with a non- compounding annual percentage yield of 0.05%.

Kasasa Saver: the interest rate paid on the entire balance will be 0.05% with an annual percentage yield of 0.05%.

Qualifications: To earn Kasasa Cash Checking and Kasasa Saver rewards all of the following transactions and activities must post and settle to your Kasasa Cash Checking account during each Monthly Qualification Cycle. The Kasasa Cash Checking account must:

  • Have at least 1 direct deposit, automatic ACH transaction, or bill pay transaction post and settle;
  • Have at least 12 debit card purchases post and settle;
  • Be enrolled in and agree to receive e-Statements.

Transactions and activities may take one (1) or more Business Days from the date the transaction or activity occurred to post and settle to the account. The following activities do not count toward earning account rewards: ATM-processed transactions, transfers between accounts, debit card purchases processed by merchants and received by our bank as ATM transactions, and non-retail payment transactions and purchases made with debit cards not issued by our Bank. Transactions bundled together by merchants and received by our institution as a single transaction count as a single transaction for the purpose of earning account rewards.

“Statement Cycle” means the period of time for which Country Bank provides a summary of the financial activities and transactions that post and settle to the account holder’s account.

Rewards: When your Kasasa Cash Checking qualifications are met during a Monthly Qualification Cycle;

Kasasa Cash Checking:

  • An interest rate of 1.98% will be paid on the portion of your daily balance that is less than or equal to $20,000 and the non-compounding annual percentage yield* for this tier is 2.00%. An interest rate of 0.25% will be paid on the portion of your daily balance that is greater than $20,000 resulting in non-compounding annual percentage yield for this tier ranging from 2.00% to 0.54%, depending on the account’s balance.

* Interest in Kasasa Cash Checking does not compound because it is automatically transferred to the Kasasa Saver account.

  • You will receive reimbursements up to $4.99 per transaction, with an aggregate total of $25 for nationwide ATM withdrawal fees imposed by other financial institutions on your Kasasa Cash Checking account, and incurred during the Monthly Qualification Cycle in which you qualified. If you have not received an appropriate reimbursement, we will adjust the reimbursement amount if we receive the transaction receipt within sixty (60) calendar days of the withdrawal transaction.

ATM fee reimbursements may be tax reportable, please consult your tax advisor.

Kasasa Saver:

  • An interest rate of 1.00% will be paid on the portion of your daily balance that is less than or equal to $100,000 and the annual percentage yield for this tier is 1.00%. An interest rate of 0.30% will be paid on the portion of your daily balance that is greater than $100,000 resulting in annual percentage yield for this tier ranging from 1.00% to 0.65%, depending on the account’s balance.

Interest and ATM fee reimbursements will be credited to the appropriate account on the last processing day of the current Statement Cycle, and all Kasasa Cash Checking rewards are automatically transferred to the linked Kasasa Saver account within one day. The automatic transfer may cause an overdraft to your Kasasa Cash Checking account if the account balance is less than the transferred amount when transfer occurs.

When Kasasa Cash Checking qualifications are not met during a Monthly Qualification Cycle;

Kasasa Cash Checking:

  • The interest rate paid on the entire balance will be 0.05% with a non-compounding annual percentage yield of 0.05%, and ATM fees are not refunded.

Kasasa Saver:

  • The interest rate paid on the entire balance will be 0.05% with an annual percentage yield of 0.05%.

Annual Percentage Yield (APY) calculations are based on an assumed total account balance of $20,000 plus $100,000 to be shown as a single figure (i.e. $120,000).] Rates and rewards are variable and at our discretion may change after account is opened without notice to you. Fees may reduce earnings. No minimum balance is required to earn or to receive the account’s rewards. Rewards less than a penny cannot be distributed.

Additional Information: $10.00 minimum deposit is required to open the Kasasa Cash Checking account.

$10.00 minimum deposit is required to open the Kasasa Saver account. You must have a Kasasa Cash account in order to open a Kasasa Saver account, and the Kasasa Cash Checking account must remain open throughout the period that you hold the Kasasa Saver account. In the event that you or we close your Kasasa Cash Checking account, your Kasasa Saver account will be closed.

Transfers or withdrawals from a Kasasa Saver account to (a) another account of the same depositor at our institution or to (b) a third party or an account of the same depositor at another bank, if made by preauthorized transfer, automatic transfer, telephone, fax or internet banking service and (c) transfers or withdrawals to a third party or to an account of the depositor to another account at another bank made by check, draft, debit card are limited to an aggregate total of six (6) per calendar month. There is no limit to the number of transfers or withdrawals from your Kasasa Saver account to repay loans at our institution or are made in person, by mail, by messenger or at an ATM. These transactions are considered made on the date the transaction posts and settles to your account, not the date the withdrawal request was initiated.

This account is not to be used for commercial purposes and there is a limit of one account per social security number. Refer to the Schedule of Fees and Charges for fees that may apply to this account.

Contact the Customer Care Center at 800-322-8233 for additional information.

2019 Kasasa Cash® Checking Qualification Cycle

Kasasa Cash Checking customers must meet all qualifications during this period*

    
MonthBegin DateEnd DateDate Statement Produced
January
12/29/201801/30/201901/31/2019
February01/31/201902/27/201902/28/2019
March02/28/201903/28/201903/29/2019
April03/29/201904/29/201904/30/2019
May04/30/201905/30/201905/31/2019
June05/31/201906/27/201906/28/2019
July06/28/201907/30/201907/31/2019
August07/31/201908/29/201908/30/2019
September08/30/201909/27/201909/30/2019
October09/28/201910/30/201910/31/2019
November10/31/201911/28/201911/29/2019
December11/29/201912/30/201912/31/2019

*Qualification cycle is the period of time in which a customer must meet the qualification criteria required in order to receive rewards.

Qualifications include: Have at least 1 direct deposit, one automatic ACH transaction, or bill pay transaction post and settle; have at least 12 Country Bank debit card purchases post and settle; and be enrolled in and agree to receive e-Statements.

Kasasa Saver® “Rider” Truth-in-Savings Disclosure

Printable PDF

This disclosure contains the rules that govern your Kasasa Saver deposit account when it is linked to a Kasasa Cash Checking account. Please refer to both this AND the corresponding Kasasa Cash Checking Truth-in-Savings Disclosure to ensure you have all of the information that is associated with your accounts.

Kasasa Saver is a free, variable rate, deposit account with no minimum balance that rewards accountholders with interest when they meet the minimum qualifications associated with their linked Kasasa Cash Checking account during each Monthly Qualification Cycle.

You must have a linked Kasasa Cash Checking account in order to open a Kasasa Saver account, and the Kasasa Cash Checking account must remain open throughout the period that you hold the Kasasa Saver account. In the event that you or we close your Kasasa Cash Checking account, your Kasasa Saver account will be closed.

If the Kasasa Cash Checking account does not meet the monthly qualifications within four consecutive Monthly Qualification Cycles the account will be converted to a Free Checking account.  If a Kasasa Saver is linked to the Kasasa Cash Checking, the Kasasa Saver will be converted to a Free Statement Savings account.

Compounding & Crediting: Interest will be compounded on a monthly basis. Interest will be credited to your account on the last processing day of the Statement Cycle. If you close your account before the interest is credited, you will not receive the accrued interest. Interest begins to accrue on the Business Day you deposit non-cash items (for example, checks).

“Business Day” means a calendar day other than a Saturday, Sunday, and federal holidays.

“Statement Cycle” means the period of time for which Country Bank provides a summary of the financial activities and transactions that post and settle to the accountholder’s account.

Balance Computation Method: We use the daily balance method to calculate the interest on your account. This method applies a periodic rate to the principal in the account each day for the period. The period we use is the Statement Cycle.

Interest Rate & Annual Percentage Yield (APY): The interest rate and APY associated with your Kasasa Saver account when linked to a Kasasa Cash Checking account is documented below. Please refer to the Kasasa Cash Checking Truth-in-Savings Disclosure for specific account qualification information.

Kasasa Saver:

  • When your linked Kasasa Cash Checking account qualifications are met during a Monthly Qualification Cycle an interest rate of 1.00% will be paid on the portion of your daily balance that is less than or equal to $100,000 and the annual percentage yield for this tier is 1.00%. An interest rate of 0.30% will be paid on the portion of your daily balance that is greater than $100,000 resulting in annual percentage yield for this tier ranging from 1.00% to 0.65%, depending on the account’s balance.
  • If your linked Kasasa Cash Checking account qualifications are not met all balances in your Kasasa Saver account earn an interest rate of 0.05% with an annual percentage yield of 0.05%.
  • Interest will be credited to your Kasasa Saver account on the last processing day of the current Statement Cycle.

Kasasa Cash Checking:

  • When linked to Kasasa Saver, and your Kasasa Cash Checking account’s qualifications are met during a Monthly Qualification Cycle, an interest rate of 1.98% will be paid on the portion of your daily balance in your Kasasa Cash Checking account that is less than or equal to $20,000 and the non-compounding annual percentage yield* for this tier is 2.00%. An interest rate of 0.25% will be paid on the portion of your daily balance in your Kasasa Cash Checking account that is greater than $20,000 resulting in non-compounding annual percentage yield for this tier ranging from 2.00% to 0.54%, depending on the account’s balance.

*Interest in Kasasa Cash Checking does not compound because it is automatically transferred to the Kasasa Saver account.

  • Interest and ATM fee reimbursements will be credited to your Kasasa Cash Checking account on the last processing day of current Statement Cycle and are automatically transferred to the linked Kasasa Saver account within one day. The automatic transfer may cause an overdraft to your Kasasa Cash Checking account, if the account’s balance is less than the transferred amount when transfer occurs.

Actual interest amount paid may be less than advertised Kasasa Cash Checking APY if represented without a linked Kasasa Saver account because of non-compounding.

APY calculations are based on an assumed total account balance of $20,000 plus $100,000 to be shown as a single figure (i.e. $120,000). Rates and rewards are variable and at our discretion may change after account is opened without notice to you. Fees may reduce earnings. No minimum balance is required to earn or to receive the account’s rewards. Rewards less than a penny cannot be distributed.

If your Kasasa Cash Checking account qualifications are not met, the interest rate paid on the entire balance will be 0.05% with a non-compounding annual percentage yield of 0.05%, and ATM fees are not refunded.

Additional Information Regarding Your Kasasa Saver Account: $10.00 minimum deposit is required to open the Kasasa Saver account and no minimum balance is required to qualify for the account’s rewards. This account is not to be used for commercial purposes and there is a limit of one (1) Kasasa Saver account per social security number. Refer to the Schedule of Fees and Charges for fees that may apply to this account.

Transfers or withdrawals from a Kasasa Saver account to (a) another account of the same depositor at our institution or to (b) a third party or an account of the same depositor at another bank, if made by preauthorized transfer, automatic transfer, telephone, fax or internet banking service and (c) transfers or withdrawals to a third party or to an account of the depositor to another account at another bank made by check, draft, debit card are limited to an aggregate total of six (6) per calendar month. There is no limit to the number of transfers or withdrawals from your Kasasa Saver account to repay loans at our institution or are made in person, by mail, by messenger or at an ATM. These transactions are considered made on the date the transaction posts and settles to your account, not the date the withdrawal request was initiated.

ATM fee reimbursements may be tax reportable, please consult your tax advisor.

Contact the Customer Care Center at 800-322-8233 for additional information.

2019 Kasasa Cash® Checking Qualification Cycle

Kasasa Cash Checking customers must meet all qualifications during this period*

    
MonthBegin DateEnd DateDate Statement Produced
January
12/29/201801/30/201901/31/2019
February01/31/201902/27/201902/28/2019
March02/28/201903/28/201903/29/2019
April03/29/201904/29/201904/30/2019
May04/30/201905/30/201905/31/2019
June05/31/201906/27/201906/28/2019
July06/28/201907/30/201907/31/2019
August07/31/201908/29/201908/30/2019
September08/30/201909/27/201909/30/2019
October09/28/201910/30/201910/31/2019
November10/31/201911/28/201911/29/2019
December11/29/201912/30/201912/31/2019

*Qualification cycle is the period of time in which a customer must meet the qualification criteria required in order to receive rewards.

Qualifications include: Have at least 1 direct deposit, one automatic ACH transaction, or bill pay transaction post and settle; have at least 12 Country Bank debit card purchases post and settle; and be enrolled in and agree to receive e-Statements.