Fraud & Security Center


>> Click here for more information on the most recent IRS Scam involving iTunes gift cards.

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Caller ID spoofing

Have you heard about caller ID spoofing? Check out the links below for more information

Kasasa Protect™

Want comprehensive protection for your personal and financial data? Add Kasasa Protect to your checking account.


>> Click here for the latest FDIC Consumer News.

>> FDIC Consumer News - A Bank Customer's Guide to Cybersecurity - Special Edition - Winter 2016


>> Information on Ransomware

Identity Theft

Identity theft is a serious crime and is on the rise. People whose identities have been stolen can spend months or years - and thousands of dollars - cleaning up the mess.

Be sure to review financial accounts and billing statements regularly, looking for charges you did not make and inspect your credit report (
The following link will help answer your questions on Identity Theft.

Click here to view Country Bank's Debit Card Fraud Protection & Prevention brochure.

If you suspect Identity Theft:

  • Place a fraud alert or credit freeze on your credit reports, and review the reports carefully. Placing an extended fraud alert and /or a credit freeze on your credit reports can make it more difficult for an identity thief to open new accounts in your name. The three nationwide consumer reporting companies are:

Equifax: 1-800-525-6285

Experian: 1-888-397-3742

TransUnion: 1-800-680-7289

Placing a fraud alert entitles you to free copies of your credit reports. Look for inquiries from companies you haven't contacted, accounts you didn't open, and debts on your accounts that you can't explain.

  • Close your accounts. Close any accounts that have been tampered with or established fraudulently.
    Call the security or fraud departments of each company where an account was opened or changed without your authorization. Follow up in writing, with copies of supporting documents.
    Use the ID Theft Affidavit to support your written statement. Download the ID Theft Affidavit here.
  • Ask for verification that the disputed account has been closed and the fraudulent debts discharged.
    Keep copies of documents and records of your conversations about the theft. Download the chart your course of action.
  • File a Police Report. File a report with law enforcement officials to help you with creditors who may want proof of the crime.
  • Report the theft to the Federal Trade Commission. Your report helps law enforcement officials across the country in their investigations.
    By phone: 1-877-ID-THEFT (438-4338) or TTY, 1-866-653-4261
    By mail: Identity Theft Clearinghouse, Federal Trade Commission, Washington, DC 20580

Counterfeit Checks and Money Orders

Counterfeit personal and business checks, cashier's checks and money orders have significantly increased in the last few years due in part to new technology and the growth of the Internet resulting in transactions among strangers. If you are suspicious about the authenticity of a check, be sure to discuss your specific circumstances with our staff when you make your deposit.

For information and to view a video on check scams, visit For more information on check clearing click "Has My Check Cleared?".


Received by Notify Telephone Number
Office of the Attorney General
Postal Inspector
Office of the Attorney General Elder Hotline
Telephone Office of the Attorney General
Federal Trade Commission
Email Office of the Attorney General

Notify us immediately if you receive requests for your Country Bank account information or if you disclosed your Country Bank account information. Call our 800-322-8233 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


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