Please Note: Beginning Monday, April 1, 2019 certain branch locations will have updated hours. Please click here for more information.
Yes. The old app is no longer functional. You’ll want to download our new app so you can continue to enjoy the convenience of our mobile banking.
It’s simple! If you’re already an online banking user, just use your existing login credentials to log into the mobile app. If you have not registered for online banking, just visit countrybank.com or sign up here. Once you’ve signed up, you can use the same username and password for our mobile app!
You can access your account information anywhere, anytime while you are on the go!
You can also transfer funds, deposit checks with mobile deposit, pay your bills, view statements, use picture pay to pay bills, and turn your debit/ATM card on/off, all right from your mobile phone!
Country Bank is committed to offering the latest technology to ensure your everyday banking experience is easier and more convenient for you. You can do everything you could from the old app, plus so much more. We think you are really going to love this new app as much as we do!
Now you have the ability to access statements, use picture pay to pay bills, set up account alerts, debit card management, reset your password, get your direct deposit information, and customize your user experience with quick balances, PIN login, and how you view your account order.
iPhone, iPad and Android phones and tablets are all compatible with our app.
Yes! You can access your accounts by visiting our website. We do not have an app for your Windows phone at this time.
Not just yet but we are working on it! You can log in with a 4 digit PIN or for even faster access, sign up for quick balances.
Country Bank supports mobile wallet payments with Apple Pay, Samsung Pay and Android Pay. You can simply scan your phone to make payments anywhere mobile purchasing services are accepted.
Here’s how mobile purchasing works:
Not at this time, however, you can open a new account online on our website.
Yes, the alerts need to be set up via online banking. Email alerts are available through our app.
Yes, at Country Bank your data security is our top priority. We use state of the art data encryption, username and password requirements, multifactor authentication (MFA), timed user sessions, and automated logout when device is locked.
You will need to accept the disclosure if you have not performed this function before.
Try placing the check on a flat, dark surface and be sure you have good lighting. Confirm the numbers on the bottom of the check are legible and the check is not missing any information, such as the payee, amount, signature, date, or endorsement.
Your funds will be available the next business day. Please note: Saturdays and Sundays are not considered business days.
On Android devices, click the camera icon. On iPad or iPhone devices, tap the screen inside the capture box.
You sure can! Use our free bill pay, which integrates with your online banking bill pay so your payees will already be available. For faster payment options, use picture pay, where you can just snap a photo of your bill to make a payment!
Just select “pay bills” or “picture pay” from the first screen then select “make a payment”.
You can manually set up a payee in picture pay by snapping a photo or select manage payees, select add and enter the payee information.
Electronic or check payments can be made in both bill pay and picture pay. Picture pay requires a full account number in the picture for a payment to get sent electronic/ACH. If your bill does not have a full account number, you can still snap a photo, and edit the payee afterwards to enter the full account number.
Yes, picture pay will allow expedited payments. When choosing your “send on” date, you can select expedited by clicking on delivery options. Bill pay expedited payments are not available at this time.
Signing up for eStatements is only available within online banking and can be viewed in your mobile app by clicking on “statements” from the main menu.
There are no fees to freeze your card. You can manage your card right within the mobile app. We think this is a great new feature – you can freeze your card if you have misplaced it and then turn it back on when you have found it.
We are here to help you with any questions you may have if we have not been able to answer them here for you. Please give us a call at 800-322-8233 or stop by any branch location.
We would be delighted to help you!