Country Bank is committed to offering the latest technology to ensure your everyday banking experience is easier and more convenient for you. You can do everything you could from the old app, plus so much more. We think you are really going to love this new app as much as we do!

Now you have the ability to access statements, use picture pay to pay bills, set up account alerts, debit card management, reset your password, get your direct deposit information, and customize your user experience with quick balances, PIN login, and how you view your account order.

iPhone, iPad and Android phones and tablets are all compatible with our app.

Yes! You can access your accounts by visiting our website. We do not have an app for your Windows phone at this time.

Country Bank supports mobile wallet payments with Apple Pay, Samsung Pay and Google Pay. You can simply scan your phone to make payments anywhere mobile purchasing services are accepted.

Here’s how mobile purchasing works:

1. Download Apple Pay, Samsungs Pay or Google Pay to your phone, and then add your Country Bank debit card information.
2. At checkout, hold up your device to the scanner to make a purchase. Since your card is digitally encrypted, there’s an extra layer of security every time you choose to pay with your phone.
3. That’s it! Go on your merry way, without even reaching for your wallet.

Not at this time, however, you can open a new account online on our website.

Yes, the alerts need to be set up via online banking. Email alerts are available through our app.

Yes, at Country Bank your data security is our top priority. We use state of the art data encryption, username and password requirements, multifactor authentication (MFA), timed user sessions, and automated logout when device is locked.

1. Select “help” from the first screen
2. Select “forgot or reset password”
3. Submit

1. Select “deposit” from the first screen or “deposit” from the main menu once you login
2. Select “deposit a check”
3. Select the account you want to deposit the check into
4. Enter the amount of the check
5. Take pictures of the front and back of check and submit

You will need to accept the disclosure if you have not performed this function before.

Try placing the check on a flat, dark surface and be sure you have good lighting. Confirm the numbers on the bottom of the check are legible and the check is not missing any information, such as the payee, amount, signature, date, or endorsement.

Checks deposited Monday – Friday before 4:30pm will be credited to your account on the same day. All other deposits will be credited to your account on our next business day.

On Android devices, click the camera icon. On iPad or iPhone devices, tap the screen inside the capture box.

You sure can! Use our free bill pay, which integrates with your online banking bill pay so your payees will already be available. For faster payment options, use picture pay, where you can just snap a photo of your bill to make a payment!

Just select “pay bills” or “picture pay” from the first screen then select “make a payment”.

You can manually set up a payee in picture pay by snapping a photo or select manage payees, select add and enter the payee information.

Electronic or check payments can be made in both bill pay and picture pay. Picture pay requires a full account number in the picture for a payment to get sent electronic/ACH. If your bill does not have a full account number, you can still snap a photo, and edit the payee afterwards to enter the full account number.

This feature is not available at this time.

eStatements can be managed through the app or through online banking under “Other Features” in the menu bar.

There are no fees to freeze your card. You can manage your card right within the mobile app. We think this is a great new feature – you can freeze your card if you have misplaced it and then turn it back on when you have found it.

We are here to help you with any questions you may have if we have not been able to answer them here for you. Please give us a call at 800-322-8233 or stop by any branch location.
We would be delighted to help you!