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COPPA POLICY
Country Bank’s Children’s Online Privacy Protection Policy
Why are we providing this notice?
At Country Bank, safeguarding the privacy of all our customers, including children, is a top priority. Federal law requires us to inform you about how we collect, use, and protect personal information from children under the age of 13. This policy outlines our practices in compliance with the Children’s Online Privacy Protection Act (COPPA).
What information do we collect from children?
Our websites and online services are not directed to children under 13, and we do not knowingly collect personal information from them. Personal information includes details like name, address, email, phone number, or any other information that can identify a child.
What happens if we collect information from a child under 13?
If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will:
- Delete the information from our records promptly.
- Notify the parent or guardian, if possible.
- Take steps to prevent future collection of such information.
Parental rights
If you are a parent or guardian and believe your child has provided personal information to Country Bank without your consent, you have the right to:
- Review the personal information we have collected from your child.
- Request that we delete your child’s personal information.
- Refuse to allow further collection or use of your child’s information.
To exercise these rights, please contact us using the information provided below.
How do we protect children’s personal information?
We use security measures that comply with federal law to protect personal information. These measures include computer safeguards and secured files and buildings. Our employees are bound by a code of ethics requiring confidential treatment of customer information.
Use of Partner Tools (Banzai)
As part of our commitment to providing financial education, Country Bank partners with Banzai, an online platform offering interactive learning resources. Some of these tools may be accessible to young users, including children under 13.
While Country Bank does not knowingly collect personal information from children, Banzai may collect limited information as part of its educational programs. We encourage parents and guardians to review Banzai’s privacy practices directly.
To learn more, please visit:
Banzai Privacy Policy
Please note that Banzai operates independently of Country Bank, and their privacy practices may differ from ours. We recommend that parents monitor their children’s use of online educational tools and reach out to Banzai directly with any questions about their policies.
Contact us
If you have any questions about this policy or our privacy practices regarding children, please contact us:
Country Bank Privacy Office
15 South Street, Suite C
Ware, MA 01082
Phone: 800-322-8233
Email: info@countrybank.com