SMS TERMS AND CONDITIONS | SMS PRIVACY POLICY

What does Country Bank do with your personal information?

SMS Terms and Conditions

Please review the SMS Terms and Conditions and SMS Privacy Policy below carefully. With your consent, you agree to receive text messages from Country Bank, and agree to this SMS Terms and Conditions, as well as the SMS Privacy Policy and our standard Privacy Policy.

Important Information:

• Communication
  • SMS operating hours will be conducted Monday – Friday between 8:00am and 6:00pm and Saturday, between 9:00 am and 2:00 pm – Eastern Standard Time.
• Message & Data Rates
  • Message and Data Rates may apply. While Country Bank does not charge for text message services, you may incur additional fees from your carrier. Please refer to your plan for more details.
• Security
  • The platform used to provide communication and data collection is ISO 27001 and FCC compliant. Country Bank will retain conversations for three (3) years from the date of contact.
• Contact Us
  • For additional support, please contact us at 800-322-8233, or text “HELP”.

SMS Privacy Policy

Please review the SMS Privacy Policy below carefully. With your consent, you agree to receive text messages from Country Bank, and agree to this SMS Privacy Policy, as well as the SMS Terms and Conditions and our standard Privacy Policy.

Overview

• Information Sharing
  • Country Bank will not share any mobile information with third parties or affiliates for marketing or promotional purposes.
  • Country Bank will collect the phone number of the device used to contact us, as well as the IP address.
• How We Use Your Information
  • Country Bank utilizes your information to provide customer support, such as transaction processing, maintaining your account, and additional services to meet your banking needs.
• Security
  • Country Bank will never message you asking for Non-Public Personal Information (NPI) or other confidential information via text message. DO NOT REPLY. Immediately call us at 800-322-8233 to speak to a Customer Care Center representative.

SMS Terms and Conditions and SMS Privacy Policy Consent

By enrolling or agreeing to receive text messages from Country Bank, you are agreeing to receive Customer Care text messages regarding your inquiry, and that you have reviewed the SMS Terms and Conditions, and SMS Privacy Policy above. You acknowledge that Country Bank may collect data provided to us through SMS, and that the information may be used to provide customer support and improve our services to you. This information may be furnished as necessary to comply with any laws, regulations, or governmental inquiries. You agree that you are the owner or authorized user of the phone number and wireless device used to communicate with Country Bank via SMS. Neither Country Bank nor the wireless carriers will be liable for any delayed or undelivered SMS messages as delivery is subject to effective transmission from your network operator. Country Bank reserves the right to terminate this service at any time.