How do you define success when working with customers? - Country Bank- Made To Make A Difference

I always believed that word of mouth referrals are the best form of flattery! If I have truly become a trusted advisor to either a business or consumer client, they will always speak well of me to friends, family, or other business owners. The best feeling is when my phone rings unexpectedly and the individual on the other ends explains that they were referred to me from a client I already have a relationship with.