Fraud Prevention - Country Bank- Made To Make A Difference

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Let us know if you or a loved one are experiencing fraud.

A Critical Reminder from Country Bank

Country Bank will never call, text, or email you to ask for your Personal Identification Number (PIN), online banking password, or full debit card number. If you receive a suspicious request from someone claiming to be from the bank, do not share any information. Hang up and call us directly at (800)-322-8233.

Spot the Scams

Know the Red Flags

Deceptive Messages

Look for urgent or threatening language.
Watch for spelling and grammar mistakes.
Never trust links or attachments you didn’t ask for.

Imposter Scams

Be wary of anyone demanding payment in gift cards or wire transfers.
Remember, Country Bank and government agencies like the IRS will never call you to ask for your password or PIN.
Hang up if you feel pressured. Call back using an official number.

Payment App Fraud

Only send money to people you know and trust.
Treat a payment app like cash—transactions are often instant and irreversible.
Beware of “accidental” payments from strangers who ask you to send money back.

Protect Your Account

Your Security Checklist

Use Strong, Unique Passwords. Combine letters, numbers, and symbols. Avoid using the same password for multiple sites.
Turn on Multi-Factor Authentication (MFA). This is one of the strongest layers of security you can add to your account. It requires a second code (usually sent to your phone) to log in.
Set Up Account Alerts. Get instant email or text notifications for transactions, logins, or low balances. This lets you spot unusual activity right away.

Report a Problem

Take Action Now

Call Us Immediately. Contact our customer care center at (800)-322-8233
Review Your Account. Log in to your online banking and carefully check your recent transactions and activity.
Consider a Fraud Alert. You can place a free, 1-year fraud alert on your credit report by contacting one of the three national credit bureaus.

Fraud Information

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