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PROTECT YOUR ASSETS

FRAUD PREVENTION STARTS HERE

Please remember, Country Bank will never call, text or email you to ask for your Personal Identification Number (PIN), online banking credentials, debit card number or to confirm a payment. If you receive a suspicious request from someone claiming to be from the bank, do not share any information. Hang up and call our Customer Care Center directly at 800-322-8233 so we can help!

Red Flags to Spot the Scams

Deceptive Messages

  • Look for urgent or threatening language.
  • Watch for spelling and grammatical mistakes.
  • Never trust links or attachments you didn’t ask for.

Imposter Scams

  • Be wary of anyone demanding payment in gift cards or wire transfers.
  • Remember, Country Bank and government agencies like the IRS will never call you to ask for confidential information.
  • Hang up if you feel pressured. Call back using an official number or call us instead.

Payment App Fraud

  • Only send money to people you know and trust.
  • Treat a payment app like cash—transactions are often instant and irreversible.
  • Beware of “accidental” payments from strangers who ask you to send money back.

Protect Your Account

  • Use Strong, Unique Passwords. Combine letters, numbers, and symbols. Avoid using the same password for multiple sites.
  • Turn on Multi-Factor Authentication (MFA). This is one of the strongest layers of security you can add to your account. It requires a second code (usually sent to your phone) to log in.
  • Set Up Account Alerts. Get instant email or text notifications for transactions, logins, or low balances. This lets you spot unusual activity right away.
Read More Tips

Report a Problem

  • Review Your Account. Log in to your online banking and carefully check your recent transactions and activity.
  • Take action and call us immediately.
  • Consider a Fraud Alert. You can place a free, 1-year fraud alert on your credit report by contacting one of the three national credit bureaus.
Learn More

PREVENT IDENTITY THEFT WITH KASASA PROTECT™

Within minutes you can receive:

  • 24/7 Credit Monitoring
  • Credit Reporting
  • Credit Score & Tracking
  • Dark Web Monitoring
  • Lost Wallet Protection
  • Identity Restoration
Learn More

Keep Your Money Safe

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