SMS TERMS AND CONDITIONS | SMS PRIVACY POLICY

What does Country Bank do with your personal information?

SMS Terms and Conditions

Please review the SMS Terms and Conditions and SMS Privacy Policy below carefully. With your consent, you agree to receive text messages from, or on behalf of Country Bank (“the Bank”) and these SMS Terms and Conditions, as well as the SMS Privacy Policy and our standard Privacy Policy.

Important Information:

• Communication
  • SMS operating hours will be conducted Monday – Friday between 8:00am and 6:00pmand Saturday, between 9:00 am and 2:00 pm – Eastern Standard Time
• Message & Data Rates
  • Message and Data Rates may apply. While the Bank does not charge for text message services, you may incur additional fees from your carrier. Please refer to your plan for more details.
• Security
  • The platform used to provide communication and data collection is ISO 27001 and FCC compliant. The Bank will retain conversations for two (2) years from the date of contact.
• Contact Us
  • Please contact us at 800-322-8233 for additional assistance.

SMS Privacy Policy

Please review the SMS Privacy Policy below carefully. With your consent, you agree to receive text messages from, or on behalf of Country Bank (“the Bank”) and this SMS Privacy Policy, as well as the SMS Terms and Conditions and our standard Privacy Policy.

Overview

• Information Sharing
  • The Bank will not share any mobile information with third parties or affiliates for marketing or promotional purposes.
  • The Bank will collect the phone number of the device used to contact the Bank, as well as the IP address.
• How We Use Your Information
  • The Bank utilizes your information to provide customer support, such as transaction processing, maintaining your account, and additional services to meet your banking needs.
• Security
  • Country Bank will never message you asking for Non-Public Personal Information (NPI) or other confidential information via text message. DO NOT REPLY. Immediately call us at 800-322-8233 to speak to a Customer Care Center representative.

SMS Terms and Conditions and SMS Privacy Policy Consent

By enrolling or agreeing to receive text messages from, or on behalf of the Bank, you acknowledge that you have reviewed the SMS Terms and Conditions, and SMS Privacy Policy above. You acknowledge that they Bank may collect data provided to us through SMS, and that the information may be used to provide customer support and improve our services to you. This information may be furnished as necessary to comply with any laws, regulations, or governmental inquiries. You agree that you are the owner or authorized user of the phone number and wireless device used to communicate with the Bank via SMS. The Bank reserves the right to terminate this service at any time.