A Milestone Year for Country Bank and Me

When I was appointed as the first female President and CEO of Country Bank on August 1, 2024, I understood the responsibility that came with the role. What I couldn’t have fully anticipated was how deeply inspiring this journey would be, not only for me but for the incredible team I have the honor of leading, and for the communities we proudly serve.

Leading a 175-year-old institution is a profound privilege. Country Bank has long been a cornerstone in Central and Western Massachusetts, known for delivering strength, stability, and personal service across generations. As we celebrate this remarkable milestone, we are not just reflecting on our legacy; we are embracing the future with purpose, pride, and an ambitious vision.

The past year has been filled with defining moments. We were honored by the Worcester Regional Chamber for our 175th Anniversary and recognized for innovation, leadership, and contributions to the community and industry. These achievements underscore the impact of our collective efforts and reaffirm our commitment to making a difference.

Equally meaningful has been the opportunity to help elevate women in leadership. Whether speaking at events like, Be Like Brit – Be Like Her, or simply sharing my story, I’ve learned that the most powerful thing we can do is encourage others to see what’s possible. I’m proud to be part of the progress toward a more inclusive future, and I am even prouder to lead an organization where leadership is defined by courage, collaboration, and compassion.

This year, I also joined the boards of the Massachusetts Bankers Association, the Food Bank of Western Massachusetts, and the Massachusetts Housing Authority. Through these roles, I aim to help shape the future of our industry while continuing to invest in the well-being of our communities.

Our core values, integrity, service, teamwork, excellence, and prosperity, are as relevant today as they were in 1850. We remain steadfast in our mission to cultivate meaningful relationships with customers, communities, and team members. These values drive our every decision and inspire our brand promise: Made to Make a Difference.

Country Bank’s financial strength has positioned us as a trusted, resilient partner through every economic cycle. But what truly sets us apart is our white-glove service, which is thoughtful, personalized, and rooted in genuine care. Whether helping a small business grow, supporting a family buying their first home, or simply offering guidance at the right time, our team delivers with integrity and heart. This is how we show up; this is why we are dedicated to being “Made to Make a Difference” for our customers and communities.

Our success isn’t just measured by performance; it’s reflected in the trust we earn, the lives we impact, and the communities we strengthen. Giving back is part of our DNA. Whether we’re partnering with museums to expand access to culture, volunteering at food pantries and schools, or supporting nonprofits like Juniper Outreach and the Ronald McDonald House, we show up for our neighbors with intention and heart.

This year, I committed to saying “yes” to growth, even when it meant stepping outside my comfort zone. From filming a commercial in my first month to speaking at major events and appearing in our 175th Anniversary documentary, I embraced opportunities that challenged me and helped me grow. These experiences gave me a deeper appreciation for our team, our customers, and the meaningful work we do together.

Leadership means showing up with openness and humility and standing beside those who make a difference every day. At Country Bank, I see that spirit come to life across every department, every branch, and every interaction. That’s the essence of community banking; it’s not just about transactions; it’s about trust, connection, and care.

As we celebrate 175 years of service, we are reminded that our story is still being written, and our most excellent chapters are yet to come.

To our customers, team members, and partners, thank you. Your trust, loyalty, and support have made this year unforgettable. I am excited for the future we’ll build together.