MEET YOUR LENDING TEAM
INVEST IN YOUR DREAMS WITH A LOCAL TEAM THAT PUTS YOU FIRST
LOCAL TEAMS, LOCAL DECISIONS, BETTER SERVICE
LET OUR LENDING EXPERTS HELP MAKE THE LOAN PROCESS EASIER FOR YOU
Business Banking & Cash Management Team
MEET THE TEAMMortgage Loan Professionals
MEET THE TEAMEquity Loan Professionals
MEET THE TEAMBUILDING STRONGER COMMUNITIES, ONE LOAN AT A TIME
COMMERCIAL LENDING OFFICERS
When done right, a loan can be the difference-maker in helping your business get ahead. You can count on our lenders to customize a solution that serves the unique needs of your business. A loan that’s flexible, allows for higher lending limits, and delivers on the promises made to you. Trust the relationship. Trust the loan.

Ben Leonard
SENIOR VICE PRESIDENT, COMMERCIAL BANKING TEAM LEAD, WEST REGION
bleonard@countrybank.com
Direct Dial: 413-277-2119
Fax: 866-638-8771

Jessica Royce
SENIOR VICE PRESIDENT, COMMERCIAL BANKING TEAM LEAD, EAST REGION
jroyce@countrybank.com
Direct Dial: 413-277-2065
Fax: 866-638-8771

Shane Elder
FIRST VICE PRESIDENT, BUSINESS BANKING TEAM LEAD COMMERCIAL LOAN OFFICER
selder@countrybank.com Direct Dial: 413-277-2112 Cell: 508-440-1616

David Thibault
FIRST VICE PRESIDENT, INSTITUTIONAL BANKING, COMMERCIAL LOAN OFFICER
dthibault@countrybank.com Direct Dial: 413-277-2045

Carla Alves
VICE PRESIDENT, BUSINESS BANKING LOAN OFFICER
calves@countrybank.com Direct dial: 413-277-2110 Cell: 413-530-7608

Seth Arvanites
VICE PRESIDENT, COMMERCIAL LENDER, WEST REGION
sarvanites@countrybank.com
Direct Dial: 413-277-2106
Fax: 866-638-8771

Michael Demarco
VICE PRESIDENT, COMMERCIAL LENDER, EAST REGION
mdemarco@countrybank.com
Direct Dial: 413-277-2073
FAX: 866-638-8771

Jolene Mastalerz
VICE PRESIDENT, PORTFOLIO MANAGER
jmastalerz@countrybank.com
Direct Dial: 413-277-2113

Ryan Nauman
VICE PRESIDENT, COMMERCIAL LENDER, WEST REGION
rnauman@countrybank.com
Direct Dial: 413-277-2067
Fax: 866-638-8771

Patrick O’Hara
VICE PRESIDENT, COMMERCIAL LENDER, WEST REGION
pohara@countrybank.com
Direct Dial: 413-277-2111
Fax: 866-638-8771


Matt Williams
VICE PRESIDENT, BUSINESS BANKING LOAN OFFICER
mwilliams@countrybank.com Direct Dial: 413-277-2134

Sarah Yurkunas
AVP, COMMERCIAL LENDER
syurkunas@countrybank.com
Direct Dial: 413-277-2158
EXPERTISE MAKES ALL THE DIFFERENCE
Business Banking Team
Your growing business needs a bank that can do more than just keep up. You need a team that stays one step ahead and understands what’s at stake. Our team of experts understands what businesses are up against, and we are dedicated to creating unique solutions that fit your business needs.

Shane
Elder
FIRST VICE PRESIDENT, BUSINESS BANKING TEAM LEAD, COMMERCIAL LOAN OFFICER
selder@countrybank.com
Direct Dial: 413-277-2112
Cell: 508-440-1616

Carla
Alves
VICE PRESIDENT, BUSINESS BANKING LOAN OFFICER
calves@countrybank.com
Direct dial: 413-277-2110
Cell: 413-530-7608

Matt
Williams
VICE PRESIDENT, BUSINESS BANKING LOAN OFFICER
mwilliams@countrybank.com
Direct Dial: 413-277-2134
THE DIFFERENCE IS IN THE DETAILS
Cash Management Team
Get more out of the work day by using the latest technologies. Whether you are a new or established business, we offer a complete line of specialized business products and services designed to improve cash flow and reduce administrative efforts. Explore our cash management options to save time and simplify your finances.

Angela
Barahona
VICE PRESIDENT, CASH MANAGEMENT TEAM LEAD
abarahona@countrybank.com
Direct Dial: 413-277-2049
Cell: 508-713-2643

Carol Metcalfe
EMAIL CAROL
Lee Gauthier
EMAIL LEEBUILD YOUR FUTURE
MORTGAGE LOAN PROFESSIONALS
When you’re applying for a mortgage, it’s important to have someone you trust at your side. We’re experts at walking you through the entire process, answering your questions, and cheering you on to success. It’s what we’re made to do.

Justin Calheno
VICE PRESIDENT, BUSINESS DEVELOPMENT OFFICER, RETAIL LENDING
NMLS #5549
jcalheno@countrybank.com
Direct Dial: 413-277-2370
Cell: 413-626-0395
Fax: 413-234-3243

Janelle Soucia
RETAIL LOAN OFFICER
NMLS #432695
jsoucia@countrybank.com
Direct Dial: 413-277-2348
Cell: 413-262-2141
Fax: 866-757-5784

JoMaria Velez
RETAIL LOAN OFFICER
NMLS #618959
jvelez@countrybank.com
Direct Dial: 413-277-2318
Cell: 413-636-2925
Fax: 866-506-7515

Kelly Kemp
RETAIL LOAN OFFICER
NMLS #432698
kkemp@countrybank.com
Direct Dial: 413-277-2383
Cell: 774-200-5017
Fax: 866-726-4071

Salema Desantis
RETAIL LOAN OFFICER
NMLS #1687192
sdesantis@countrybank.com
Direct Dial: 413-302-3467

Lucila (Lucy) Sánchez
RETAIL LOAN OFFICER
NMLS #689658
lsanchez@countrybank.com
Direct Dial: 413-277-2041
Cell: 413-209-4823
Bilingual
Servicio en Español
PERSONALIZED SERVICE
EQUITY LOAN PROFESSIONALS
Our Home Equity Lending staff is comprised of highly trained professionals who will provide you with the best possible service while guiding you through the entire HELOC process. To help us better serve you, please select a banking center location or an individual Equity Loan Professional to start the process today!

Sarah Berthiaume
NMLS #1817358
sberthiaume@countrybank.com
Belchertown – Charlton – Paxton – Worcester

Samantha Squires
NMLS #2212427
ssquires@countrybank.com
Ware – Wilbraham – West Brookfield – Brimfield – Uxbridge

Michelle Dansereau
NMLS #2494225
mdansereau@countrybank.com
Palmer – Ludlow – Leicester – Grafton
To comply with the requirements of the Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act), Country Bank has registered employees that meet the definition of a Mortgage Originator.
To confirm that your mortgage professional has been registered, visit nmlsconsumeraccess.org and follow the instructions provided. You may also request a listing from branch personnel or by clicking here.
HOW CAN WE HELP YOU
CUSTOMER SERVICE
Locations
Experience the difference of exceptional service when you stop by a local banking center.
Contact Us
Connect with your local banker by calling 800-322-8233 or sending an email to info@countrybank.com.



SKIP THE TRIP
MOBILE BANKING
24/7 Access
Manage your accounts from the palm of your hand whenever it’s convenient for you.
Mobile Deposit
Deposit checks with the snap of a photo.
Transfer Money
Easily transfer money between your accounts or over to a friend or family member straight from the Mobile App.