Fraud Alert: Impersonation Scam Tageting Customers

At Country Bank, protecting your financial security is our top priority. We want to make you aware of a recent and active fraud scam targeting customers so you can stay informed and protected.

What’s Happening

Fraudsters are impersonating Country Bank personnel using fake employee ID badges and contacting customers through text messages or email. These messages may appear legitimate and often begin with a transaction verification request.

If a customer responds or calls the number provided, the scam escalates. The individual on the other end may:

• Claim to be conducting an “investigation”
• Reference alarming or sensitive topics, such as alleged illicit or inappropriate activity
• Pressure the customer to act quickly to “protect” their account

They may then instruct the customer to:

• Withdraw funds in cash
• Transfer money via wire or other methods

These instructions are fraudulent and designed to steal your money.

How to Protect Yourself

Please remember:

• Country Bank will NEVER ask you to withdraw or transfer funds to “protect” your account.
• We will not pressure you with threats or urgent demands related to investigations.
• We will not ask you to send money based on unsolicited contact.

If you receive a suspicious message or call:

• Do not engage or provide any personal or financial information.
• Do not follow instructions to move your money.
• Hang up or ignore the message immediately.

We’re Here to Help

Your safety and peace of mind are important to us. If you ever feel unsure about a communication claiming to be from Country Bank, please call us at 800-322-8233. We’re here to verify and assist.

Staying informed is one of the best ways to prevent fraud!