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COVID-19 Questions & Answers


If you are experiencing difficulties making your mortgage payment, please complete the below contact form and we will be in touch with you as soon as possible.

Contact Us

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Please contact us at 1-800-322-8233 so we can work with you directly in how we can best assist you.

Please contact one of our Mortgage Loan Professionals who would be happy to assist you. Click here to find a Loan Officer in your area.

Please complete the loan application online here.  We will review your application and contact you within 7 business days.

Please contact us at 1-800-322-8233 so we can work with you directly in how we can best assist you.

Please contact us at 1-800-322-8233 so we can refund the fee for you.

You can sign up for online and mobile banking at any time. Please click here to get started.

You can also call our Customer Care Center at 1-800-322-8233, they would be happy to assist you with this process.

You can download Country Bank’s mobile app below.

   

To learn more about our mobile app, click here. 

All ATM/ITMs are accessible, please click here to find the closest one to you.

Yes, please click here to learn more.

There is no need to change how you perform your banking.  Rest assured knowing that your money is fully insured by the FDIC and DIF while on deposit at Country Bank. You can access your funds via your debit card, ATM card, within mobile/online banking or by paying your bills online or via a check.

Country Bank is financially stable and one of the most highly capitalized banks in Massachusetts with 14% capital.

Yes, please call 800-322-8233 and we will connect you to the office where your box is located to make an appointment.