As we continue to follow the course of the pandemic, please note that our banking locations will only be offering drive-up service, effective Monday, November 30, 2020. Please click here for the latest updates. Thank you in advance for your patience and understanding.
Please Click Here for information on the closing of our Overlook branch located at the Masonic Home in Charlton.
Direct deposit, electronic check, point of sale and ATM/debit transactions are shown as external transactions. The detail of where the transaction took place is listed below the entry.
Each screen has a small gray and white printer icon under the “logout” button. By clicking on it, you will get a clean version of your statement.
Our Customer Care Center is available Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 9 a.m. to 12 Noon. Call us at 800-322-8233, we would be delighted to assist you.
Contact our Customer Care Center at 800-322-8233. We can provide you with the correct login credentials to allow you to access your information again.
Currently, the system will allow you to retrieve about eighteen months of account history. If you need information prior to that, please contact us at 800-322-8233 and our Customer Care Center would be delighted to assist you.
Click on the “transfer” tab and go to “loan payment.” Select a deposit account in the “from” dropdown box and your loan account in the “to” dropdown box and select the payment type. Enter the dollar value of the payment you wish to make and click “submit.” Please note: Making a Country Bank loan payment with our bill payment feature may seriously delay your payment. In some instances, the bill payment system will generate a check, which in turn, will be mailed to Country Bank through the U.S. Postal Service. The payment will then require hand-processing.
As the number of COVID cases continues to rise in the Commonwealth, the safety and well-being of our employees and customers remain our top priority. With this in mind, we wanted to make you aware of the changes we will be making within our branch network.
Please click here to stay informed and find additional valuable resources.