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Scam Alert! Important information regarding fraudulent texts and phone calls from scammers pretending to be Country Bank. Please use extreme caution with anyone asking for account information and hang up to call our Customer Care Center directly at 1-800-322-8233 if you are in doubt.

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By Phone

800-322-8233
Toll Free

413-967-6221
Local

800-422-7132
Telephone Banking Automated Account Information

We are available to assist you by telephone, Monday-Friday from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. If calling after hours, please leave a message and your call will be promptly returned during normal business hours.

Cancel Your Debit/ATM Card

To cancel your Country Bank debit/ATM card during non-bank hours, report a lost or stolen ATM or debit card, or to cancel a card because of fraud, please call 800-528-2273.

By Mail

Country Bank

15 South Street, Suite C
Ware, MA 01082-2003

Report a Suspicious Email, Phone
Call or Text Message

Please use our secure contact form to report a suspicious email, phone call or text message which used Country Bank’s name and asked for personal or account information. Please select “Fraud/Security” as the “topic” and include specific information about where the email, phone call or text message originated from.

By Secure Email

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