By Phone

800-322-8233
Toll Free

413-967-6221
Local

800-422-7132
Telephone Banking Automated Account Information

We are available to assist you by telephone, Monday-Friday from 8 a.m. to 5 p.m. and on Saturdays from 9 a.m. to 12 p.m. If calling after hours, please leave a message and your call will be promptly returned during normal business hours.

Cancel Your Debit/ATM Card

To cancel your Country Bank debit/ATM card during non-bank hours, report a lost or stolen ATM or debit card, or to cancel a card because of fraud, please call 800-528-2273.

By Mail

Country Bank
75 Main Street
Ware, MA 01082-2003

Report a Suspicious Email, Phone Call or Text Message

Please use our secure contact form to report a suspicious email, phone call or text message which used Country Bank’s name and asked for personal or account information. Please select “Fraud/Security” as the “topic” and include specific information about where the email, phone call or text message originated from.

By Secure Email