Scam Alert! Important information regarding fraudulent texts and phone calls from scammers pretending to be Country Bank. Please use extreme caution with anyone asking for account information and hang up to call our Customer Care Center directly at 1-800-322-8233 if you are in doubt.
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800-322-8233
Toll Free
413-967-6221
Local
800-422-7132
Telephone Banking Automated Account Information
We are available to assist you by telephone, Monday-Friday from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. If calling after hours, please leave a message and your call will be promptly returned during normal business hours.
To cancel your Country Bank debit/ATM card during non-bank hours, report a lost or stolen ATM or debit card, or to cancel a card because of fraud, please call 800-528-2273.
Country Bank
15 South Street, Suite C
Ware, MA 01082-2003
Please use our secure contact form to report a suspicious email, phone call or text message which used Country Bank’s name and asked for personal or account information. Please select “Fraud/Security” as the “topic” and include specific information about where the email, phone call or text message originated from.
