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Our new Online and Mobile Banking Applications are now live! To learn more about our Digital Banking Upgrade, Click Here.

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As a community bank, we firmly believe it’s our responsibility to support you and the rest of the community through each and every moment – from celebrating life’s ups, to cushioning its downs. That’s what we’re here for. Even when the future feels uncertain, a true partner should be there to help guide you through.

Economic Impact Payments (EIPs)

Latest Update – 3/11/2021:

Country Bank is taking proactive steps to respond to the needs of individual and business customers directly affected by the pandemic, and we stand ready to help our customers get access to the government’s economic impact payments quickly, securely and safely.

You may see the direct deposit payments as pending or as provisional payments in your account before the scheduled payment date of March 17, 2021, which is the official date funds are available as per the IRS. Click here for FAQs related to EIPs

To check the status of your payment, visit: IRS.gov/eip

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  • Banking Location Updates

    Currently open for Full-Service banking*:

    Belchertown | Brimfield | Charlton | Four Corners | Ludlow | Leicester

    Palmer | Paxton | West Brookfield | West Street, Ware | Wilbraham | Worcester

    *Banking services offered can change at any time.

    Temporarily Closed: 

    Walmart (Ware) | Main Office (Ware)**

    **The safety and well-being of our communities, customers and staff remains our top priority. We continue to align the decision to reopen or close our branches and lobbies based on State guidance and COVID-19 occurrences within the communities of our banking locations. We thank you in advance for your understanding and support.

    To request lobby access at locations with limited banking services, please contact that branch or the Customer Care Center at 1-800-322-8233.

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  • Neighborly Banking Options Your Financial Health

    • Online Account Opening: Click here to open an account today!
    • Online and Mobile Banking: Allows you to perform the following transactions from the comforts of your home. Don’t have Online Banking?  Sign up today!
      • Bill Payment (no need for stamps!)
      • Person to Person transfers
      • Account to Account transfers
      • Check your account balances
      • Deposit checks (Mobile Banking only)
    • Traditional and Interactive ATMs: Click here to find a location near you.
    • Drive-Up banking
    • Telephone Banking: 1-800-422-7132
    • Customer Care Center: A representative can be reached during normal business hours by calling 1-800-322-8233.

    As your friend and banking partner, you can be assured that all of your deposits are fully insured through the combined coverage of the FDIC (Federal Deposit Insurance Corporation) and the DIF (Depositors Insurance Fund).  All customers are insured by the FDIC up to $250,000. All deposits above the FDIC insurance amount are insured by the Depositors Insurance Fund (DIF).

    The combination of FDIC and DIF insurance provides Country Bank customers with full deposit insurance on all their deposit accounts.

  • Valuable Resources #KeepLearningAlive
    Financial Education Portal

                 

    The school hallways may be empty for now, however, as your neighbor we want to be your partner to #KeepLearningAlive; after all, we think financial literacy is kind of a big deal.

    In partnership with our financial education friends at EVERFI, we are excited to make available to you their K-12 Family Portal that will allow you as parents to receive direct access to a library of digital courses.

    Get started here

  • Drop-And-Go-Banking
    We get it, you’re busy, and waiting in long drive-up lines is the last thing you need. However, we have an alternative, fast, and FREE banking option for you to skip the lines!

    Don’t let the name fool you, our after-hour depository service is open 24/7 (during and after-hours) for banking transactions, such as:

    • Making a Deposit
    • Transfers between Country Bank accounts
    • Payments (Loan or Safe Deposits)

    Same-day processing available:

    • Transactions placed in the depository by 3:45 p.m. on a normal business day* will be processed the same day.
    • Transactions placed after 3:45 p.m. on a normal business day* will be processed the next business day.
    Our staff will check the depository periodically throughout the day to process your transaction in a timely manner.

    *Business days are any day except Saturday, Sunday, and Federal holidays.

     

    Processing your transaction is simple (equipment may vary by branch):

     

    WHERE TO FIND OUR AFTER-HOUR DEPOSITORIES:

    • Belchertown: After drive-thru window
    • Charlton: Before drive-thru window
    • Four Corners (Palmer): Front main entrance, near the ATM
    • Leicester: Front main entrance
    • Palmer: Rear of the building, near the drive-thru
    • Paxton: Before drive-thru window
    • West Brookfield: Rear of the building
    • West Street (Ware): Front main entrance
    • Wilbraham: After drive-thru window
    • Worcester: Right side of the building

    Locations Printable PDF

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  • Personal Banking Questions Mortgage Lending Questions

    Contact Us

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    Please let us know if you are experiencing any financial difficulties in regard to the COVID-19 crisis so we can determine how
    best to assist you.

    Mortgage Lending Contact Form

    • To better assist you, please provide us a detailed description of your question.
    • This field is for validation purposes and should be left unchanged.






  • Questions & Answers

We are accepting applications for SBA PPP loans, please click here for more information.

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  • Business Banking Questions Business Lending Questions

    As your banking partner, we want you to know we understand your concerns about your business, budget, cash flow and
    payroll during the COVID-19 crisis. Please contact us so that we can determine how we can best assist you and your business during this unprecedented economic time.

    Business Contact Us Form

    • To better assist you, please provide us a detailed description of your question.
    • This field is for validation purposes and should be left unchanged.






    As your banking partner, we want you to know we understand your concerns about your business, budget, cash flow and
    payroll during the COVID-19 crisis. Please contact us so that we can determine how we can best assist you and your business during this unprecedented economic time.

    Business Contact Us Form

    • To better assist you, please provide us a detailed description of your question.
    • This field is for validation purposes and should be left unchanged.






  • Business Resources

    Please contact your lender directly if you need to discuss your business loan at Country Bank.

    SBA PPP Loans

    SBA Economic Injury Disaster Loan (EIDL) Program Grant

    • Administered by the U.S. Small Business Administration, the Economic Injury Disaster Loan Program offers up to $2 million in low-interest loans to small businesses and nonprofits which have been severely impacted by COVID-19.
    • At an interest rate of 3.75 percent (small businesses) and 2.75 percent (nonprofits) loans can be used to pay fixed debts, payroll, accounts payable and other bills that cannot be paid because of the disaster’s impact.
    • For more information on these loans, please visit the https://www.sba.gov/

    Valuable Resources

    Emergency Loans

    • The Worcester Regional Chamber of Commerce partners with the North Central Massachusetts Chamber on microloans and is now offering emergency loans of up to $20,000 to small businesses negatively impacted by COVID-19.
    • The loans, offered through its financing arm the North Central Massachusetts Development Corp. are in lieu of high-interest credit cards or expensive and unregulated online lenders.
    • The NCMDC still offers its regular loans of up to $150,000, although those take longer to approve.
    • To qualify for the emergency loan, businesses must provide two years of tax returns and demonstrate a direct financial impact of coronavirus on the business.
    • To inquire about a loan, please contact Sandie Cataldo or Brendan Hannen at the North Central Chamber.

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