Cybersecurity

Protect your computer systems from intrusions that could lead to loss or theft of data or software.

Use complex passwords – Utilizing passwords that are a mixture of numbers, letters, and symbols works best. Avoid using dictionary words or names. It is recommended that you use a unique password for each of your sites and programs.

Have an Anti-Virus – Install system patches and perform virus scans regularly. Even better- set your system to update automatically so you don’t have to remember.

Beware of Social Engineering – Don’t click suspicious links or attachments received in emails. Those files or malicious websites could infect your system with malware. The same goes for any pop-up windows that tell you your computer is infected with a virus. By clicking on that pop-up, you’re actually downloading the virus.

Back up your data – If your systems are compromised, you’ll be glad you have your data backed up on another device or server.

For the latest internet security news and helpful videos, visit www.consumerreports.org.

Identity Theft

Identity theft is a serious crime and it’s on the rise. People whose identities have been stolen can spend months or years – and thousands of dollars – cleaning up the mess.

Be sure to review financial account and billing statements regularly, looking for charges you did not make. Inspect your credit reports for accuracy and immediately report errors. You are entitled by law to receive one free credit report from each of the three credit bureaus each year. For more information regarding your free credit report, visit www.annualcreditreport.com.

If you suspect your identity has been used fraudulently, visit www.identitytheft.gov for a free customized recovery plan.

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Elder Financial Exploitation

Elder financial exploitation is the illegal or improper use of an elder’s resources by a family member, friend, neighbor, acquaintance or stranger. Some studies estimate financial abuse and fraud costs older Americans $36.5 billion per year.

To make a confidential report of the suspected abuse of an elder in the State of Massachusetts, contact the Elder Abuse Hotline at 1-800-922-2275 or visit www.mass.gov

Elder Abuse – FAQs

Elder Abuse – Protect yourself from scams

Reporting Elder Financial Abuse

Preventing Elder Financial Abuse

Helpful Links

United States Postal Inspection Service – Report theft or fraud through the USPS.

National Do Not Call Registry – Register for the Do-Not-Call list.

Opt Out of Credit or Insurance Offers – Opt out of receiving credit and insurance offers.

Federal Trade Commission – Receive consumer protection information or report ID theft and fraud.

Office of the Attorney General Commonwealth of Massachusetts – File a consumer dispute against a business or get information on affordable housing, health and social services, unclaimed property and more.

FBI Internet Crime Complaint Center – Report a complaint regarding internet crime.