As your neighbor and banking partner, we want to keep you informed on the preventative steps we are taking to address the public health concerns surrounding Coronavirus (COVID-19).
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It’s hard to believe that it was only two weeks ago when all of our lives took a quick turn when the World Health Organization declared Coronavirus a global pandemic. Day by day we’ve been navigating this new reality, and we’ve come together in a really amazing way. At Country Bank, our Core Values of Integrity, Service, Teamwork, Excellence, and Prosperity have been our guide. They drive the decisions we make every day; for our customers and for all of you! In this spirit, we have paid with no use of PTO time for the past two weeks, and it’s in this spirit that we inform you of our plans to handle what we will call our “new normal” for the upcoming month.
This message shares a lot of information; so please be sure to take the time to read through it carefully. Know that we understand there will be a lot of questions and a lot of unique situations. While we can establish general guidelines for consistency, we also have to plan for a lot of case by case discussions and decision making. In anticipation of that, we, in Human Resources, are available to you anytime day or night! If you call either Miriam or Alyson, you will be forwarded to our cell phones and we are always connected via email.
So, what’s next? Beginning Monday, March 30th the Bank will be returning to regular eight-hour workdays in the Back Office. In our branches, we continue with drive-up only service and understand that most of you are not working on a full schedule. If you fall into the category of working a reduced schedule due to lack of work, the Bank continues its commitment to making your pay whole through the end of April, or sooner, if the State declares business as usual before that. This time will be classified as “Corona Time”.
As Paul mentioned in his video yesterday, it’s important to recognize that our people are facing a multitude of different personal situations right now. Those that are here working full time, those that want to be but the hours are not available, those that can work remotely vs. those that cannot, and those who are caring for families and children affected by the closures who cannot work at all. So why do we bring this up again here? Because in this trying time for all, and in the spirit of teamwork, equity has become relative to giving people what they need. Assessing that “need” is something we’re going to handle as uniformly as possible, but the solution may look a little different for each person.
Below provides detail on how you need to enter your time into ADP beginning Monday based on different scenarios:
If you are able to and working (either in the office or remote) but are working reduced hours due to business circumstances through no fault of your own, please be sure you are doing the following:
If you are working Remotely:
Time Off Scenarios
As it pertains to time out of the office, again, we are faced with a variety of different scenarios. Last week new legislation was passed that goes in to effect next Wednesday, April 1st. It is called the Families First Coronavirus Response Act (FFCRA) and below is a link to the details for employees. In summary, this act provides two things in support of the Coronavirus Pandemic; first is Emergency Paid Sick Leave (80 hours) for six specific reasons and the second is an expansion of the Family Medical Leave Act for reasons related to childcare needs specifically during this pandemic. We will be sending out early next week more details on how the FFCRA will affect payroll. Below details how we are handling the variety of different situations.
If you are unable to work for a Coronavirus illness-related reason, you will log this time as “CV2020” Monday and Tuesday. By Wednesday we will have a new code in payroll for the Emergency Paid Sick Leave that will be in effect.
If you are unable to work for an illness that is non-Coronavirus related, regular sick time will apply.
If you are unable to work at all, or can only work reduced hours, due to school closures and/or lack of childcare you will log this time as “CV2020” Monday and Tuesday. By Wednesday we will have a new code in payroll for the Emergency Paid Sick Leave that will be in effect
If you are uncomfortable coming in to work during this time, we understand and encourage you to stay home. However, you will be required to use your Paid Time Off banks in the following order: Vacation, Discretionary, and finally Sick.
Managers, timecard reviews and approvals by you will be extremely important during this time as well as paying extra attention. We continue to ask you to approve weekly, rather than bi-weekly in order for us to be able to track on a weekly basis. As you are already, please continue to notify Human Resources directly of any corona-virus related scenarios or absences.
Again, we thank all of you for your hard work. We’re pleased to be able to continue pay so as not to add more anxiety in an already uncertain time, however, we ask you to keep in mind that depending on the longevity of this issue, once we return to “business as usual” we may need to adjust standard time-off policies and practices to transition us back to normal business operations.
It’s been great to see so many of us coming together in these difficult times; we’re showing our true Country Bank colors in displaying Integrity, Service, Teamwork, Excellence, and ultimately…Prosperity!
As always, please call or email your manager or Miriam or Alyson in HR with questions.
Enjoy your weekend and stay safe,
Your Human Resources Team
Well, here we are again; a new day, new message. As you know, Governor Baker issued earlier today a “Stay at Home Advisory” through Tuesday, April 7th starting at noon tomorrow. What does this mean for us? What this means is that only those businesses deemed essential are to remain open and as a Bank, we are considered an essential business. This means that we remain open to serve our customers and to maintain necessary banking and lending services in the back office. The Governor also asked us to work from home when possible and urges anyone over the age of 70 and/or anyone with pre-existing conditions to stay at home.
So what’s next? We continue to actively set up folks to be able to work from home. However, there are still many functions that need to be in the office to most effectively perform their functions; mostly those that are considered “essential” functions. Each department will be communicated with by their own Manager as to their departmental essential staffing schedule. As we expect all of our offices to be at minimal staffing, even if you have remote work capability, and prefer to come into the office, that is acceptable, with your supervisors’ approval. However, on a bank-wide level there are a few things we would like you to know and keep in mind:
Lastly, please let us know if you are not comfortable coming into the office, those concerns will be heard. If you are in a high-risk category for COVID-19 or have had exposure to someone who has been diagnosed, please let us know that as well. We will continue to notify you of any updates on those that may have had exposure to the virus. We appreciate all that you are doing for the Bank during this challenging time.
Stay safe everyone,
Your Human Resources Team