Contact Us


Please contact us between the hours of 8:00 am – 5:00 pm Monday – Friday and Saturday from 9:00 am – 12:00 pm if we can be of further assistance. If you have experienced access challenges, please report the inaccessible document or webpage.

By Secure Email:

Please use our Secure Contact Form

By Phone:

800-422-7132 Telephone Banking Automated Account Information

We are available to assist you by telephone, Monday-Friday from 8 a.m. to 5 p.m. and on Saturdays from 9 a.m. to 12 p.m. If calling after hours, please leave a message and your call will be promptly returned during normal business hours.

To cancel your Country Bank Debit/ATM card during non-bank hours or to report a lost or stolen ATM or Debit card or to cancel a card because of fraud, please call 800-528-2273.

By Mail:

Country Bank
75 Main Street
Ware, MA 01082-2003



Report a Suspicious Email, Phone Call or Text Message

Please use the Secure Contact Form to report a suspicious email, phone call or text message which used Country Bank's name and asked for personal or account information. Please select "Fraud/Security" as the "Topic" and include specific information about where the email, phone call or text message originated from.

Country Bank is a full-service, mutual savings bank with 14 branch locations helping the families and businesses of central and western Massachusetts. For the

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